Resort Marketing & Guest Engagement Coordinator

Travel + Leisure Co.; New Braunfels (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

401k with employer match

Wellness program

Employee Assistance Program

Job summary

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, offering resort, travel club, and lifestyle brands. We place guests at the center of our work, delivering concierge-like service and memorable experiences at scale.

The In House Marketing Representative role focuses on direct, face-to-face engagement with resort guests, coordinating with staff, and guiding guests toward owner updates and meetings.

Qualifications

• 1 to 3 years of sales or marketing experience preferred.
• Proficient in general computer skills and smart devices.
• Clear and concise written and verbal communication skills.
• Ability to work in a team environment within a shared space.

Responsibilities

• Direct, face-to-face marketing with guests checking into our resorts.
• Provide concierge-like service to all guests.
• Incentivize and schedule guests to meet with member services to discuss their owner update and workshop.
• The coordinator may offer gifts to the guest for participating in the update.
• Partner with the resort staff to receive arrival sheets of the guests that should be checking in during their shift.

Skills

Sales experience

Computer skills

Written communication

Verbal communication

Teamwork

Education

High school diploma or equivalent

College degree preferred

Tools

Smart devices

Job description

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, offering resort, travel club, and lifestyle brands. We place guests at the center of our work, delivering concierge-like service and memorable experiences at scale.

The In House Marketing Representative role focuses on direct, face-to-face engagement with resort guests, coordinating with staff, and guiding guests toward owner updates and meetings.