Resort Experience Host

Westgate Resorts; Branson (MO); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) with company match

Daily Pay access

Employee assistance program

Job summary

Westgate Branson Woods Resort in Branson, MO is seeking a Resort Activities Host to coordinate and lead engaging recreational programs for guests of all ages. You’ll be the energy behind classes, games, and themed activities, creating memorable experiences while staying within budget.

The role requires strong customer service, the ability to stand for long periods, and flexibility to work weekends and holidays as needed. Training and potential growth within Westgate Resorts are offered.

Qualifications

• 6 months previous experience in activities/recreation, preferably in hospitality setting.
• Polished customer service skills to enhance guest interaction and activity experience.

Responsibilities

• Coordinate recreational programs for all ages based on guest interests and season.
• Plan and lead classes, games, competitions, and themed activities.
• Be the go-to person for guest questions and concerns with a friendly attitude.
• Manage recreation inventory and ordering supplies while staying on budget.
• Support other departments to ensure a seamless guest experience.

Skills

Customer service

Guest engagement

Job description

Nestled on 145 beautiful, wooded acres in the heart of the Ozark Mountains,Westgate Branson Woods Resortis close to the action in Branson – "The Live Entertainment Capital of the World!" Help create remarkable guest experiences at our world-class resort, where guests can venture outside and take advantage of one of our many hiking trails to breathe in fresh air and admire the beautiful waterfalls, then relax in one of our spacious resort rooms. As one of the most beautiful Branson, Missouri, resorts, Westgate Branson Woods boasts the amenities travelers expect from a full-service resort hotel. As part of Westgate Resorts, recognized by U.S. News, as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.

Job Description

Pay Rate:$16/ hour-Access your earned income instantly and manage your money with free financial wellness tools through DailyPay.

Do you bring the party wherever you go?
Dancing, painting, hula-hooping, as theResort Activities Host, you’re always the one getting everyone involved. You have the energy to keep up with guests of all ages, and creating unforgettable memories comes naturally to you. If that sounds like you, it’s time to turn your personality into a paycheck and get the party started with Westgate Resorts!

You will embody Westgate’s core values ofPassion, Integrity, and Work Ethicin everything you do while shaping the culture and performance of the Guest Services Department. At Westgate Resorts, our team members are the heart of our success. When you join, you become part of a company that valueshospitality, teamwork, accountability, and professional growth.

As the Resort Activities Host, you will:

• Bring the fun every day by coordinating recreational programs for all ages based on guest interests, resort needs, and the season.
• Plan and lead the good times in classes, games, competitions, mixers, holiday events, and special themed activities that keep guests and owners smiling.
• Be the go-to vibe creator by answering questions, sharing resort info, and helping solve guest concerns with a friendly, upbeat attitude.
• Keep the party stocked by managing recreation inventory and ordering supplies while staying on budget.
• Jump in where needed and support other departments to make sure every guest’s resort experience feels seamless and memorable.

Qualifications

• 6 months previous experience in activities/recreation, preferably in hospitality setting.
• Utilize creativity and polished customer service skills to enhance every guest interaction and activity experience.
• Must be able to stand for an extended period of time as 90-100% of the shift is standing.
• Make decisions based on your own judgment and company policy.
• Occasional carrying and lifting of items up to 50pounds.
• Must be able to work weekends and holidays as needed.
• Must be at least 18 years of age.
• Westgate Resorts is a smoke and tobacco-free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate.
• Required to pass a background check, drug test, and prove eligibility to work in the United States.

Additional Information

Why Westgate?

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – AccessYour Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts(FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• David A. Siegel Legacy Scholarship – One scholarship of up to $40,000 is awarded each year to one eligible dependent of a current Team Member.
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [e-mail] with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.