Resort Experience Host

Westgate Resorts; Orlando, Northern (FL, KY); Hybrid; USD 41,328,000 - 49,594,000; Full time

Benefits offered by this job

Daily Pay

Health benefits

Paid time off

401(k)

Job summary

Westgate Lakes Resort & Spa is seeking a Resort Experience Host to plan, coordinate, and lead recreational activities, events, and entertainment that elevate guest experiences. Ideal for energetic, people-focused individuals who enjoy outdoor work and creating memorable moments for families.

You will demonstrate Westgate's core values of Passion, Integrity, and Work Ethic while engaging guests of all ages and ensuring safety and fun across resort entertainment programs.

Qualifications

• Hospitality, recreation, entertainment, theme parks, resorts, guest activities, or customer service experience preferred.
• Entertainment, emcee, or public speaking experience highly preferred, including hosting games, trivia, bingo, family activities, or live events.
• Energetic, outgoing personality with a passion for creating memorable guest experiences.
• Strong communication, interpersonal, and presentation skills.
• Ability to engage guests of all ages while creating a fun, safe, and inclusive environment.
• Strong organizational skills with the ability to multitask in a fast-paced setting.

Responsibilities

• Plan and lead a variety of recreational activities, games, classes, and events for guests of all ages.
• Organize and host holiday events, competitions, mixers, poolside activities, and other resort entertainment.
• Provide outstanding guest service by answering questions, assisting guests, and creating memorable experiences.
• Encourage guest participation and maintain a fun, energetic, and welcoming atmosphere.
• Monitor activity areas and pools while promoting and enforcing all safety guidelines.
• Maintain activity equipment and inventory and assist with ordering supplies as needed.
• Support other resort departments during special events and operational needs.
• Perform other duties as assigned.

Skills

Hospitality experience

Entertainment/public speaking

Energetic/outgoing personality

Communication/presentation skills

Guest engagement

Organizational multitasking

Job description

Company Description

Pay rate: $16/ hour- Use our Daily Pay benefit and get access to your pay as you need it.

The beautiful lakefront Westgate Lakes Resort & Spa offers you the perfect opportunity to meet and share stories with guests who arrive from around the world to experience Central Florida’s world-famous theme parks and attractions. Enjoy the surroundings and excitement that our world-class resort offers when you join the Westgate Lakes team. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.

Job Description

As a Resort Experience Host, you will plan, coordinate, and lead recreational activities, special events, and entertainment programs that enhance the guest experience. This role is ideal for energetic, outgoing individuals who enjoy interacting with people, working outdoors, and creating memorable moments for families and guests of all ages.

In this role, you demonstrate Westgate's core values of Passion, Integrity, and Work Ethic in every interaction.

What You'll Do as a Resort Experience Host:

• Plan and lead a variety of recreational activities, games, classes, and events for guests of all ages.
• Organize and host holiday events, competitions, mixers, poolside activities, and other resort entertainment.
• Provide outstanding guest service by answering questions, assisting guests, and creating memorable experiences.
• Encourage guest participation and maintain a fun, energetic, and welcoming atmosphere.
• Monitor activity areas and pools while promoting and enforcing all safety guidelines.
• Maintain activity equipment and inventory and assist with ordering supplies as needed.
• Support other resort departments during special events and operational needs.
• Perform other duties as assigned.

Qualifications

What You Will Bring as a Resort Experience Host:

• Previous experience in hospitality, recreation, entertainment, theme parks, resorts, guest activities, or customer service preferred.
• Entertainment, emcee, or public speaking experience is highly preferred, including hosting games, trivia, bingo, family activities, or live events.
• Energetic, outgoing personality with a passion for creating memorable guest experiences.
• Strong communication, interpersonal, and presentation skills.
• Ability to engage guests of all ages while creating a fun, safe, and inclusive environment.
• Strong organizational skills with the ability to multitask in a fast-paced setting.

Requirements:

• Must be at least 18 years of age.
• Valid Florida driver's license required to operate company golf carts.
• Ability to stand and remain active for extended periods throughout the shift.
• Ability to lift and carry up to 50 pounds.
• Must be available to work weekends, holidays, and flexible schedules as needed.
• Required to pass a background check, drug test, and provide proof of eligibility to work in the United States.
• Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for employment.
• Must uphold Westgate Resorts' standards of professionalism, integrity, safety, and guest service.

Additional Information

Why Westgate?

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – AccessYour Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts(FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• David A. Siegel Legacy Scholarship – One scholarship of up to $40,000 is awarded each year to one eligible dependent of a current Team Member.
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [e-mail] with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.