Resort Experience Host

Westgate Resorts; Town of Texas (WI); On-site; USD 32,000 - 35,040; Full time

Benefits offered by this job

Comprehensive Health Benefits

401(k) with Company Match

Paid Time Off

Tuition Assistance

Job summary

Westgate Resorts is seeking a Resort Experience Host in Wisconsin to create memorable experiences for guests through various activities and events. This outdoor role is ideal for energetic individuals with a passion for guest engagement and entertainment.

As part of a committed team, you will lead entertaining activities, manage guest interactions, and ensure a fun, safe environment. Comprehensive benefits including health coverage and career growth opportunities are offered.

Qualifications

• Previous experience in entertainment, hospitality, or theme park settings preferred.
• Strong public speaking and engagement skills are essential.
• Ability to work both independently and as part of a team.

Responsibilities

• Lead various entertainment activities for guests.
• Host guest engagement programs and events.
• Maintain cleanliness and organization of activity areas.

Skills

Public speaking

Guest engagement

Communication skills

Teamwork

Job description

Pay rate: $16/ hour - Use our Daily Pay benefit and get access to your pay as you need it.

Westgate River Ranch Resort & Rodeo provides you with the unique opportunity to meet and greet with guests who share your enthusiasm for the great outdoors at our authentic Florida dude ranch, which lies on 1,700 beautiful acres overlooking the scenic Kissimmee River and just one hour south of Orlando. Enjoy the surroundings and excitement that our amazing resort offers such as incredible outdoor recreational opportunities, including the River Country Water Park, horseback riding, airboat and swamp buggy rides, trap & skeet range, full-service marina and award-winning Saturday night rodeo. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.

As a Resort Experience Host, you will create engaging and memorable experiences for guests of all ages through activities, events, and recreational programs. This role is ideal for energetic, outgoing individuals with a strong background in entertainment and guest engagement, especially within the hospitality, resort, or theme park industry. If you enjoy working outdoors, performing in front of groups, and delivering high-energy guest experiences, this role is for you.

In this role, you demonstrate Westgate’s core values of Passion, Integrity, and Work Ethic in every interaction.

What You'll Do as a Resort Experience Host:

• Lead and facilitate a variety of entertainment-based activities and events for adults, children, and families.
• Host guest engagement programs such as trivia, bingo, games, contests, and recreational activities.
• Participate in special events and help create memorable, high-energy guest experiences.
• Use strong public speaking and hosting skills to engage and entertain groups of all sizes.
• Develop new activity ideas and contribute to enhancing resort entertainment programming.
• Maintain daily activity logs and track guest participation.
• Handle monetary transactions and follow proper cash-handling procedures.
• Assist guests with equipment rentals and check-outs using computer systems.
• Enforce safety guidelines while maintaining a fun and engaging atmosphere.
• Maintain cleanliness and organization of activity areas and recreational facilities.
• Assist with inventory management and operational support as needed.
• Perform additional duties as assigned to support resort operations.

What You Will Bring as a Resort Experience Host:

• Previous experience in entertainment, hospitality, resort, or theme park environments strongly preferred.
• Experience hosting or leading guest-facing entertainment activities such as trivia, bingo, games, stage hosting, or group activities required/preferred.
• Strong public speaking, microphone presence, and guest engagement skills are a must.
• Energetic, outgoing personality with a passion for entertainment and guest interaction.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Basic computer skills and cash-handling experience preferred.
• Commitment to delivering high-energy entertainment while maintaining safety standards.

Requirements:

• Must be at least 18 years of age.
• Valid driver's license required.
• Ability to lift up to 50 pounds.
• Ability to work outdoors in varying weather conditions.
• Must be available to work weekends, holidays, and flexible schedules as needed.
• Required to pass a background check, drug test, and provide proof of eligibility to work in the United States.
• Must uphold Westgate Resorts' standards of professionalism, integrity, and guest service.

Why Westgate?

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – AccessYour Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts(FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [e-mail] with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.