Resort Engineering Manager — Lead Maintenance & PM Programs

Herschend Family Entertainment Corporation; Branson (MO); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Free Admission

Exclusive Admission Discounts

Food & Merchandise Discounts

401(k) & Profit Sharing

Health Insurance

Mary's Well House

Job summary

Silver Dollar City Resort, located in Branson, MO, is hiring an Engineering Manager to lead the maintenance team and oversee preventative programs for equipment and guest rooms. The role reports to the Director of Engineering and manages budgets and staffing to ensure high guest and employee satisfaction.

The position requires 3+ years in hospitality, supervisory experience, and CMMS familiarity. On-site work with flexible scheduling including evenings and weekends is expected.

Qualifications

• High School Diploma or Equivalent.
• Minimum of 3 years in the hospitality industry.
• At least one year of prior experience supervising a maintenance team.
• Must have schedule flexibility including potential evening shift, weekends and Holidays.
• This position will be required to be on call to support critical operations.
• Must successfully pass background and drug tests.
• Minimum of 2 years Computerized Maintenance Management System experience (HOTSOS, Quore, etc.).
• Ability to read, write, speak, and understand English effectively to perform the essential functions of the position.
• Must have a valid Certified Pool Operator (CPO) certification or willing to obtain one within the first 30 days of employment.
• Electrical, EPA, and HVAC certification preferred.
• Driver's license and acceptable driving record required.

Responsibilities

• Supervise and direct Engineering staff.
• Maintains equipment using proper tools in a skilled craftsman-like manner.
• Coordinate maintenance tasks with the Director of Engineering.
• Coordinate budgetary expenses with the Director of Engineering.
• Responsible for recruiting, hiring, training, and retention of engineering staff in coordination with the Director of Engineering.
• Responsible for weekly scheduling of engineering staff in coordination with the Director of Engineering.
• Maintaining supply level inventory.
• Managing and performing regular preventive maintenance for equipment, guest rooms, and common areas.
• Working with outside vendors and contractors to provide necessary improvements or maintenance as directed.
• Maintain records of work activities and support materials.
• Working with other departments when necessary or as directed.
• Provide written reports to other departments as needed.
• Assign and perform daily rounds, Checking building mechanical equipment, common space, life safety systems, pool equipment, etc.
• Assign and attend to any work orders, guest requests, housekeeping requests, front desk requests and guestroom calls.
• Managing CMMS System to stay up to date on room and equipment PM’s along with the Director of Engineering.
• Maintain all facilities and systems in safe and efficient working order.
• Complete assigned tasks in a safe, timely manner.
• Perform electrical, plumbing, refrigeration, food service equipment, and HVAC repairs and preventative maintenance.

Education

High School Diploma or Equivalent

Certified Pool Operator (CPO)

Tools

HOTSOS

Quore

Electrical Certification

EPA Certification

HVAC Certification

Job description

Silver Dollar City Resort, located in Branson, MO, is hiring an Engineering Manager to lead the maintenance team and oversee preventative programs for equipment and guest rooms. The role reports to the Director of Engineering and manages budgets and staffing to ensure high guest and employee satisfaction.

The position requires 3+ years in hospitality, supervisory experience, and CMMS familiarity. On-site work with flexible scheduling including evenings and weekends is expected.