Resort Café Supervisor: Guest Experience Leader

Omni Hotels & Resorts; Frisco (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Omni PGA Frisco Resort & Spa seeks an experienced Food & Beverage supervisor to lead daily service in our resort restaurant operations. You will oversee staff, ensure guest satisfaction, and maintain high service standards in a fast-paced, hospitality-focused environment.

Applicants should have prior supervisory experience, excellent English communication, and knowledge of safety and cost controls. Texas certifications are valued; weekend shifts are required.

Qualifications

• 1 year of experience in Food and Beverage supervision or management
• Ability to clearly communicate in English with guests and staff
• Knowledge of safety, cost controls and guest service standards
• Flexibility to work weekends, holidays and varied shifts

Responsibilities

• Maintain regular attendance per Omni standards
• Monitor dining room service, seating, safety, and cleanliness
• Ensure staff know menus and beverage offerings
• Assist in scheduling, forecasting, and recruiting as needed
• Handle guest comments and ensure guest satisfaction
• Train staff and uphold brand standards
• Coordinate with culinary team for smooth service
• Conduct MOS audits and maintenance requests as required

Skills

English communication

Guest service

Team leadership

Attention to detail

Multitasking

Flexibility

Education

Texas Food Handlers

TABC certification

Job description

Omni PGA Frisco Resort & Spa seeks an experienced Food & Beverage supervisor to lead daily service in our resort restaurant operations. You will oversee staff, ensure guest satisfaction, and maintain high service standards in a fast-paced, hospitality-focused environment.

Applicants should have prior supervisory experience, excellent English communication, and knowledge of safety and cost controls. Texas certifications are valued; weekend shifts are required.