Resort Appearance Supervisor

Skibluemt; Palmerton (Carbon County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Season pass

Discounts on food and merchandise

Team celebrations

Job summary

Blue Mountain Resort in Palmerton, PA is seeking a personable, detail-oriented leader to assist the housekeeping department by overseeing and aiding the Resort Appearance Attendants in meeting cleanliness and guest service requirements.

The role requires 18+ years of age, ability to work indoors/outdoors, and a flexible schedule including weekends and holidays. Previous housekeeping supervisory experience is a plus, with a strong emphasis on teamwork and guest satisfaction.

Qualifications

• Must be at least 18 years of age.
• Must be able to work inside and outside of the resort on property
• Must understand and follow oral and written instructions in English
• Flexible schedule including weekends, evenings, and holidays; reliable attendance
• Previous housekeeping and supervisory experience is a plus
• Desire to be part of a growing housekeeping team

Responsibilities

• Assist the attendants in cleaning and maintaining assigned public areas throughout the resort
• Oversee and assist Resort Appearance Attendants to meet cleanliness and guest service standards
• Report necessary maintenance items and maintain inventory of equipment and supplies
• Practice safe working techniques and follow all safety procedures

Skills

Supervisory experience

Attention to detail

Customer service oriented

English communication

Job description

Blue Mountain Resort
Palmerton, PA 18071, USA

Description

WHAT WE ARE LOOKING FOR: We are seeking a highly personable, detail-oriented leader to assist the housekeeping department by overseeing and aiding the Resort Appearance Attendants in meeting all cleanliness and guest service requirements.

REQUIREMENTS:

• Must be at least 18 years of age
• Must be able to work inside and outside of the resort of all lodges on property
• Must be able to understand and follow oral and written instructions and communicate effectively in English
• Flexible work schedule, including weekends, evenings, and holidays; timely and reliable attendance is essential even in inclement weather
• Previous housekeeping and supervisory experience a plus!
• Desire to be an integral part of a growing housekeeping team
• Attention to detail, cleanliness and dedication to creating a welcoming space for guests will be key to your success in this role. Get ready to make a difference every day!
• Walking and standing throughout entire shift doing assigned tasks, and frequently squatting, kneeling, bending, pushing and pulling
• Occasionally lifting or carrying more than 50 lbs, and frequently reaching above shoulder level
• Ability to interact with the public and co-workers in a friendly, professional manner
• Ability to work both independently and within a team, often with little supervision
• Ability to understand and follow oral and written instructions
• Customer service-oriented attitude and demeanor
• Work area noise level can vary based on assigned shift

WHAT YOU CAN EXPECT:

• Consistently offer professional, friendly, and engaging service and information to the guests
• Assist the attendants in cleaning assigned public areas throughout the resort, including food and beverage guest locations
• Assist in emptying trash in all public areas and clean public area restrooms
• Assist in vacuuming carpets where needed
• Follow departmental policies, procedures, and service standards
• Report necessary maintenance items
• Maintain accurate inventory of equipment and supplies as directed
• Practice safe working techniques and is knowledgeable of all safety and emergency procedures

WHAT WE CAN OFFER YOU:We offer the opportunity to join a growing company with over 40 years in the hospitality industry and be a part of setting a new standard of excellence in guest satisfaction. We understand the importance of both personal and professional growth and support our team members in achieving their goals. Team members enjoy benefits including a free season pass and activities around the resort, discounts on food and merchandise, and special team celebrations in an environment that gives you the opportunity to play where you work!

WHY IT’S SO GREAT TO WORK FOR BLUE MOUNTAIN RESORT:Our core values are at the heart of our people and company objectives.Blue Mountain Resort offers an environment that encourages personal and professional growth, collaboration, safety, and fun. We are committed to fostering a rich learning environment based on individual talents and goals.Together we strive to cultivate a community based on trust and respect. Our mission is to provide our guests and employees with a wonderful experience that lasts a lifetime and keeps them coming back!

This job description is a general outline of the responsibilities and duties. Additionally, it is not limited to these specifications and is subject to revision by Blue Mountain Resort at any time.

Job offers are contingent upon successful completion of a background investigation and compliance with the U.S. Government Form I-9, Employment Eligibility Verification.

Blue Mountain Resort is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other status protected by applicable law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.