Resort Administrative Assistant - Hospitality Operations

Westgate Resorts; Branson (MO); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health Benefits

Paid Time Off

401(k) with Match

Daily Pay

Tuition Assistance

Parental Leave

EAP – Support When You Need It

Job summary

Westgate Branson Woods Resort in Branson, MO is seeking an Administrative Assistant to support the Resort General Manager and Senior Leadership. The role provides essential administrative, organizational, and communication support in a fast-paced hospitality environment.

You will embody Westgate’s values and contribute to a guest-centric, teamwork-driven culture while supporting daily operations and a seamless guest experience.

Qualifications

• Associate’s degree with a minimum of two (2) years of administrative or supervisory experience, preferably in hospitality, resort, or service-driven environments, or an equivalent combination of education and experience.
• Proficiency in Microsoft Word, Excel, and PowerPoint required
• Strong organizational skills, attention to detail, and a commitment to guest-centric service

Responsibilities

• Partner with resort operations teams to research, track, and resolve internal and guest-related service matters.
• Support executive and senior leadership by preparing presentations, meeting materials, project outlines, and operational documentation.
• Compile and distribute daily and weekly resort reports, statistics, and performance data to leadership.
• Assist with the development, organization, and ongoing maintenance of resort policies, procedures, and departmental organizational charts.
• Coordinate and support leadership meetings by scheduling, preparing agendas, taking detailed minutes, and communicating follow-up actions.
• Oversee general office administration, including correspondence, filing, photocopying, and office supply inventory for the resort.

Skills

Organizational skills

Attention to detail

Guest-centric service

Education

Associate’s degree

Tools

Fusion

Job description

Westgate Branson Woods Resort in Branson, MO is seeking an Administrative Assistant to support the Resort General Manager and Senior Leadership. The role provides essential administrative, organizational, and communication support in a fast-paced hospitality environment.

You will embody Westgate’s values and contribute to a guest-centric, teamwork-driven culture while supporting daily operations and a seamless guest experience.