Resolution Coordinator: Multi-Channel Customer Support

Walmart; Atlanta (GA); Remote; USD 33,062 - 44,083; Full time

Job summary

Walmart in Atlanta, USA is seeking a Resolution Coordinator to manage a high volume of incoming calls, chats, and messages from clients, stores, and partners while exploring different frameworks to support responding to questions and settling issues.

The role requires a Bachelor Degree, typing speed of at least 25 WPM, and proficiency with Microsoft Office programs (Word, Outlook) with familiarity of Viewpoint. The compensation is $28 per hour.

Qualifications

• Bachelor degree required.
• Typing speed of at least 25 WPM.
• Proficient in Word and Outlook; familiar with Viewpoint.

Responsibilities

• Handle high volume calls, chats, and messages from clients, stores, and partners to resolve issues.

Skills

Typing speed 25+ WPM

Education

Bachelor Degree

Tools

Microsoft Office

Viewpoint

Job description

Walmart in Atlanta, USA is seeking a Resolution Coordinator to manage a high volume of incoming calls, chats, and messages from clients, stores, and partners while exploring different frameworks to support responding to questions and settling issues.

The role requires a Bachelor Degree, typing speed of at least 25 WPM, and proficiency with Microsoft Office programs (Word, Outlook) with familiarity of Viewpoint. The compensation is $28 per hour.