Residential Tech Diagram Specialist

HomePro, Inc.; Carrollton (TX); Hybrid; USD 52,000 - 70,000; Full time

Benefits offered by this job

Full-time position

Competitive starting wage

401K with company match

PTO and paid company holidays

Free gym on-site

Employee discounted monitoring plan

Benefits after 60 days

Job summary

HomePro, Inc. is seeking a detail-oriented Diagram Admin to support residential technology installation and project teams. You will create and maintain diagrams, equipment docs, and installation records for security, automation, networking, and AV systems.

You will coordinate across sales, design, installation, service, and operations, ensuring accuracy and timely updates to all project documentation. Strong admin and tech documentation skills are essential.

Qualifications

• Strong attention to detail and ability to produce accurate, consistent documentation.
• Read and interpret floor plans, wiring diagrams, equipment lists, and notes.
• Coordinate information across sales, design, installation, service and operations teams.
• Proficient with Microsoft Office, Google Workspace, and digital file management.
• Experience with diagramming or design software is preferred.

Responsibilities

• Create, update, and maintain system diagrams for residential security, smart home automation, audio/video, networking, and control systems.
• Review project information, proposals, equipment lists, scopes of work, and installation notes to reflect customer requirements.
• Prepare wiring diagrams, rack elevations, equipment layouts, signal-flow diagrams, floor plans, and other docs.
• Incorporate field changes and customer updates into final system documentation.
• Maintain accurate project files, equipment records, device information, and revision histories.
• Coordinate with sales, design, project management, purchasing, installation, and service teams to gather missing information.
• Verify equipment models, quantities, locations, cable paths, connections, and system requirements before field release.
• Support installers by providing diagrams, notes, programming information, and as-built docs.
• Assist with creating customer-facing docs, user guides, equipment lists, and handoff materials.
• Perform additional responsibilities as assigned by the manager.

Skills

Attention to detail

Documentation skills

Project coordination

Reading diagrams

Communication skills

Education

High school diploma or equivalent

Tools

Visio

AutoCAD

Lucidchart

Bluebeam

D-Tools

Job description

HomePro, Inc. is seeking a detail-oriented Diagram Admin to support residential technology installation and project teams. You will create and maintain diagrams, equipment docs, and installation records for security, automation, networking, and AV systems.

You will coordinate across sales, design, installation, service, and operations, ensuring accuracy and timely updates to all project documentation. Strong admin and tech documentation skills are essential.