Residential Support Specialist — Trauma-Informed Care

Crossroads Health; Cleveland (OH); On-site; USD 42,000 - 47,000; Full time

Job summary

Crossroads Health in Concord, Ohio is seeking a dedicated Residential Specialist for our Northcoast House to support residents in short-term or transitional housing. You will monitor progress, document client contacts, and adjust care plans under trauma-informed guidelines.

The role requires an Associate's degree in social work or related field with 2–3 years of related experience (High School diploma/GED acceptable). A valid driver's license and reliable transportation are also required.

Qualifications

• Associate's degree in social work or related field and 2-3 years related experience or training preferred. High School diploma/GED required at minimum.
• 2+ years of working with clients in a recovery capacity preferred.
• Must have an acceptable driving record (4 points or less), reliable transportation, and carry automobile insurance with minimum liability limits of $100,000/$300,000 and property damage of $50,000.
• Experience with trauma informed care, motivational support, stage wise treatment, substance use, crisis de-escalation highly preferred.
• Demonstrated ability to flex to the needs of others and can treat residents with respect.

Responsibilities

• Working on a 'one to one' basis with the residents by teaching independent living skills and programs.
• Assisting the individual in increasing social support network of relatives, friends and volunteer organizations.
• Works collaboratively with Community Support Treatment Workers and staff to support the progress of our clients.
• Providing support as needed in times of crisis and helps consumer maintain stability; as appropriate, accesses additional support in crisis intervention.

Skills

Trauma-informed care

Motivational support

Crisis de-escalation

Flexibility

Team collaboration

Education

Associate's degree in social work or related field

High School diploma/GED

2+ years related experience

Tools

Driver's license

Auto insurance

Job description

Crossroads Health in Concord, Ohio is seeking a dedicated Residential Specialist for our Northcoast House to support residents in short-term or transitional housing. You will monitor progress, document client contacts, and adjust care plans under trauma-informed guidelines.

The role requires an Associate's degree in social work or related field with 2–3 years of related experience (High School diploma/GED acceptable). A valid driver's license and reliable transportation are also required.