Residential Support Specialist- Per Diem

Behavioral Health Network, Inc.; Worcester (MA); On-site; USD 29,000 - 34,000; Part time

Benefits offered by this job

Flexible scheduling

Direct care

Team culture

Per diem pay

Great Place to Work

On-the-job training

Job summary

Behavioral Health Network (BHN) in Worcester, MA is seeking Per Diem Residential Support Specialists to join our ACCS team, providing flexible, as-needed direct care across residential programs. You will assist with activities of daily living, encourage independence, monitor health and medications, and document progress in timely shift summaries and notes.

Training is provided, and compensation is hourly. We value HEART principles—Humanity, Empowerment, Accountability, Respect, and Teamwork—and

Qualifications

• High School Diploma or GED required.
• Human services experience preferred but not required; BHN provides training.
• Valid driver's license and reliable vehicle required for all working hours.
• Committed to consumer empowerment, growth, human rights, and community integration.
• Strong organizational and interpersonal skills.
• Familiarity with internet, word processing, and email systems.
• Excellent verbal and written communication skills.
• Available to work flexible, as-needed per diem shifts.

Responsibilities

• Assist and monitor activities of daily living, encouraging independence and decision-making.
• Support quality of life through empowerment, safety, respect, and dignity.
• Monitor health and medication administration as needed.
• Provide crisis intervention and emergency services as required.
• Help individuals maintain social support networks and community engagement.
• Plan and provide opportunities for community activities.
• Complete shift summaries and required documentation in a timely manner.
• Provide safe transportation using personal vehicle for appointments and activities.

Skills

Communication skills

Interpersonal skills

Flexibility

Empathy

Education

High School Diploma or GED

Job description

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. We are currently seeking Per Diem Residential Support Specialists to join our Adult Community Clinical Services (ACCS) team, providing flexible, as-needed direct care coverage within our residential programs.

What We Offer:

• Flexible Scheduling - Per diem shifts that fit your availability, including days, evenings, weekends, and overnights
• Meaningful Direct Care Work - Support the growth, independence, and safety of individuals served across residential settings
• Supportive Team Culture - Join a team guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork
• Competitive Per Diem Pay - Earn a competitive hourly rate with the flexibility of per diem status
• Certified Great Place to Work - Work for an organization recognized for creating a positive and engaging employee experience
• On-the-Job Training - No prior human services experience required; BHN provides comprehensive training

What You Will Do:

• Assist and monitor activities of daily living, encouraging independence, competency, and decision‑making
• Support quality of life through empowerment, safety awareness, respect, and dignity
• Monitor overall health and well-being and assist with aspects of medication treatment and administration
• Provide crisis intervention and emergency services as needed
• Help individuals maintain and strengthen social support networks, including relationships with family, friends, and community groups
• Plan and provide opportunities for community activities
• Act as a key implementer of strategies to meet ISP/PSTP goals
• Complete shift summaries, progress notes, and required documentation (e.g., Incident Reports, Medication Occurrence Reports) in a timely manner
• Provide safe, timely transportation using your own vehicle for appointments, errands, and recreational activities as needed
• Prepare balanced, nutritious meals and snacks, and perform routine household cleaning and maintenance
• Attend required trainings and in‑services as scheduled
• Communicate with supervisors as required during scheduled shifts, including overnight shifts

Who You Are:

• High School Diploma or GED required
• Human services experience preferred but not required; training provided by BHN
• Valid driver's license and reliable vehicle required for all working hours
• Committed to consumer empowerment, growth, human rights, and community integration
• Strong organizational and interpersonal skills
• Familiarity with internet, word processing, and email systems
• Excellent verbal and written communication skills
• Available to work flexible, as‑needed per diem shifts

We Hire for HEART! Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care, building deep roots in Western Massachusetts while expanding our impact in communities throughout the state. Our core values-Humanity, Empowerment, Accountability, Respect, and Teamwork-guide how we lead, serve, and support one another. If you're looking for flexible, rewarding work that makes a real difference in people's lives, we'd love to have you join our per diem team.

Pay Range: $21.00-$24.50