Residential Support Specialist: Empower ABI Residents

MHA (Mental Health Association); Springfield (MA); On-site; USD 23,000 - 32,000; Part time

Job summary

New Ways Services - ABI Division seeks a Residential Support Specialist to create a supportive living environment for individuals with acquired brain injuries. The role promotes growth, independence, and community engagement while upholding MHA's values of Respect, Integrity, and Compassion.

Pay rate is $20 per hour with open shifts on Sundays and Mondays 8am-4pm (16hrs). You will document progress, coordinate with a care team, and support participants in daily living and community access.

Qualifications

• Valid driver’s license, sufficient insurance, and reliable vehicle.
• Ability to work independently and as part of a team.
• Flexibility to adapt to evolving participant needs.
• Ability to provide personal care (bathing, dressing, grooming, mobility).
• Willingness to obtain MAP, CPR, and first aid certifications.
• Minimum age 21; HS diploma or equivalent preferred.
• Six months of relevant experience preferred, especially with brain injuries.

Responsibilities

• Communicate respectfully with participants to promote self-esteem, empowerment, and independence.
• Assist with personal care, daily routines, meals, finances, and transportation.
• Facilitate access to community resources and teach self-advocacy skills.
• Implement individualized service plans and document progress.
• Report incidents and concerns promptly; maintain scheduling flexibility.
• Attend team meetings and trainings; support program goals.

Skills

Empathy

Communication

Time management

Documentation

Teamwork

Flexibility

Education

High school diploma or equivalent

Job description

New Ways Services - ABI Division seeks a Residential Support Specialist to create a supportive living environment for individuals with acquired brain injuries. The role promotes growth, independence, and community engagement while upholding MHA's values of Respect, Integrity, and Compassion.

Pay rate is $20 per hour with open shifts on Sundays and Mondays 8am-4pm (16hrs). You will document progress, coordinate with a care team, and support participants in daily living and community access.