Empowering Residential Support Specialist — ABI Care

MHA (Mental Health Association); Longmeadow (MA); On-site; USD 26,000 - 29,000; Full time

Job summary

New Ways Services - ABI Division, a program of Mental Health Association (MHA), seeks a Residential Support Specialist to help individuals with acquired brain injuries live safely and build independent living skills. You will work with a compassionate team to implement individualized plans and support community integration.

Responsibilities include assisting with personal care, meals, and transportation, documenting progress, and participating in trainings and team meetings within a 4-hour

Qualifications

• Valid driver's license, sufficient insurance, and a reliable vehicle.
• Ability to work independently and as part of a team, managing time and priorities.
• Willingness to obtain MAP, CPR, and first aid certifications.
• Minimum age of 21; high school diploma or equivalent preferred.
• Six months of relevant experience preferred, especially with individuals with brain injuries or mental health challenges

Responsibilities

• Communicate respectfully with participants to promote self-esteem, empowerment, and independence.
• Assist with personal care, daily routines, meal preparation, and support participants in managing finances and transportation.
• Facilitate access to community resources, teach self-advocacy skills, and implement individualized service plans.
• Complete all required documentation, track progress, and report incidents, emergencies, or concerns promptly.
• Maintain scheduling flexibility, participate in team meetings, and attend required trainings.
• Demonstrate professionalism, collaborate with the team, and support program goals

Skills

Respectful communication

Independent work

Time management

Flexibility

Personal care support

Education

High school diploma or equivalent

Job description

New Ways Services - ABI Division, a program of Mental Health Association (MHA), seeks a Residential Support Specialist to help individuals with acquired brain injuries live safely and build independent living skills. You will work with a compassionate team to implement individualized plans and support community integration.

Responsibilities include assisting with personal care, meals, and transportation, documenting progress, and participating in trainings and team meetings within a 4-hour