Residential Support Specialist

Community Housing Innovations; City of Poughkeepsie (NY); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Paid time off

2 personal days

Health insurance

Dental and vision plans

Flexible spending account

AFLAC supplemental insurance

Voluntary plans

Dependent Care Spending Account

401(k) retirement plan

Life insurance

Employee Assistance Program

Monthly trainings and career developm

Job summary

Community Housing Innovations (CHI) is seeking a part-time Shelter Monitor in Poughkeepsie, NY. You will wear a Safety Monitor vest, perform hourly site tours, and ensure compliance with CHI and DSS/DCFS policies while maintaining safety and order for residents.

You will document incidents, assist during crises, and coordinate with supervisors to escalate issues. Strong communication in English is required; bilingual Spanish is a plus.

Qualifications

• Excellent verbal and written communication skills.
• Proficiency in English required.
• Bi-lingual (Spanish) is a plus.

Responsibilities

• Maintain visibility to residents by wearing Safety Monitor vest and ID badge and inspect site through regular tours of the property.
• Enforce CHI, site and DSS/DCFS policies, regulations, and rules with residents.
• Intervene in situations to de-escalate and redirect behavior.
• Provide limited crisis intervention to residents when necessary until CHI staff can intervene.
• Maintain accurate documentation throughout shift (turn-over, census, logs, incident reports).
• Conduct unit inspections to ensure monitoring and follow-up are recorded.
• Accept resident referrals and review rules with new arrivals.
• Submit internal and external reports timely to funding agencies.
• Inform Shelter Manager of work site conditions and needs.
• Prep vacant units for new placements.
• Maintain inventory of cleaning supplies.
• Facilitate and document evacuation procedures as directed.

Skills

Communication

English proficiency

Bilingual Spanish

Education

High School Diploma or GED

Job description

Job Details

Job Location: HV-North Hamilton East - Poughkeepsie, NY 12601

Position Type: Part Time

Salary Range: $18.00 - $14,976.00 Hourly

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHY CHI?

• Paid time off
• 2 personal days awarded annually
• Health insurance and health reimbursement account
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Voluntary plans
• Dependent Care Spending Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

WHAT WILL I BE DOING?

• Maintain visibility to residents by wearing Safety Monitor vest and ID badgeand inspect site through regular (hourly) tours of the property. Review video cameras and monitors area consistently.
• Enforce CHI, site and DSS/DCFS policies, regulations, and rules with residents.
• Intervene in situations as needed in an appropriate fashion to de-escalate situations and redirect behavior.
• Provide limited crisis intervention to residents when necessary, until CHI professional staff Shelter Manager, Program Manager, or Program Director is able to be contacted and/or intervene. Contact supervisor and/or the proper authorities as needed.
• Maintain appropriate documentation accurately throughout shift, i.e. turn-over, census, logs, incident reports, etc.
• Conduct unit inspections in accordance with OTDA/DSS/DCFS /CHI standards by physically entering each unit to ensure proper monitoring and follow up is recorded.
• Accept resident referrals and review rules and regulations with new arrivals including but not limited to the rule of 2 bags per person upon intake. Perform bag searches upon intake and as required by bag search requirement protocol.
• Submit all internal and external reports in a timely and correct manner as required by funding agencies and/or CHI (logs, notes, incident reports). Maintain logs, office, and site in an orderly fashion.
• Inform Shelter Manager of work site’s physical condition (i.e. dangerous conditions, possible repair needs, supply needs, etc.).
• Prep vacant units for new placements.
• Maintain proper usage of cleaning supplies and inventory.
• Facilitate and document evacuation procedures (i.e. fire drills) as directed by Managers.
• At the direction of CHI staff (Program Manager or Program Director), act as a liaison between the agency and the community at large.

ANYTHING ELSE?

• Salary: $18.00 -$14,976 hourly
• Overtime available
• Open shifts: Saturday/Sunday 4pm-12am
• Location; Poughkeepsie NY

Qualifications

WHAT DO I NEED?

• Education: High School Diploma or GED preferred. 1-2 years of experience in a related field may be substituted for high School diploma or GED.
• Experience: 1-2 years of experience working in related field preferred; if candidate has High School Diploma, GED, or higher no work experience is required.
• Communication: Excellent verbal and written communication skills. Proficiency in English required. Bi-lingual (Spanish) is a plus.
• Reasoning Ability: Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications.

DIVERSITY, EQUITY, AND INCLUSION

Community Housing Innovations, Inc. (CHI) respects diversity and is an equal opportunity employer that provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. Community Housing Innovations is committed to diversity, equity, and inclusion.

This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.