Resident Support Specialist

Community Housing Innovations, Inc.; City of Newburgh (NY); Vor Ort; USD 21.000 - 29.000; Vollzeit

Benefits dieser Stelle

Paid time off

2 personal days

Health insurance

Dental and vision plans

401(k) retirement plan

Employee Assistance Program

Zusammenfassung

Community Housing Innovations, Inc. (CHI) is seeking a Resident Support Specialist in Newburgh, NY. The role ensures a safe, supervised environment for CHI residents and staff, with weekend hours and on-site duties. You will perform site inspections, enforce policies, and document activity to support program operations.

Requirements include a high school diploma or GED and 1–2 years in a related field. Bilingual Spanish is a plus, with pay at $18 per hour and full-time status on weekends.

Qualifikationen

• High school diploma or GED preferred with 1–2 years in related field.
• Excellent verbal and written communication skills in English.
• Spanish bilingual ability is a plus.

Aufgaben

• Maintain safety and security of residents, visitors, staff and property.
• Conduct hourly site tours, review cameras, and monitor areas.
• Enforce CHI policies and rules with residents and escalate when needed.
• Provide limited crisis intervention and notify supervisors when necessary.
• Prepare unit readiness for new placements and complete required reports.

Kenntnisse

Verbal communication

Written communication

Spanish (bilingual) optional

Ausbildung

High School Diploma or GED

Jobbeschreibung

WHO IS CHI?Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.Job SummaryResponsible for: Providing a safe, structured, supervised and accountable environment for CHI residents and staff.Location: Newburgh, NYHours- Saturday 4pm-12amFLSA: Non-exempt, eligible for overtimePay: $18 an hourJOB-RELATED DUTIES – ESSENTIAL FUNCTIONSThese duties are essential and specific to the successful implementation of this position.The Resident Support Specialist ensures the safety and security of all clients, visitors, staff and property. This is accomplished by performing the following functions:· Maintains visibility to residents by wearing Safety Monitor vest and ID badge, and inspects site through regular (hourly) tours of the property. Reviews video cameras and monitors area consistently.· Enforces CHI, site and DSS/DCFS policies, regulations and rules with residents.· Intervenes in situations as needed in an appropriate fashion to de-escalate situations and redirect behavior.· Provides limited crisis intervention to residents when necessary until CHI professional staff Shelter Managers, Program Managers or Program Director is able to be contacted and/or intervene. Contacts supervisor and/or the proper authorities as needed.· Maintains appropriate documentation accurately throughout shift, i.e. turn-over, census, logs, incident reports, etc.· Conducts unit inspections in accordance with OTDA/DSS/DCFS /CHI standards by physically entering each unit to insure proper monitoring and follow up is recorded.· Accepts resident referrals and reviews rules and regulations with new arrivals including but not limited to the rule of 2 bags per person upon intake. Perform bag searches upon intake, and as required by bag search requirement protocol.· Submits all internal and external reports in a timely and correct manner as required by funding agencies and/or CHI (logs, notes, incident reports). Maintains logs, office and site in an orderly fashion.· Informs Shelter Manager of work site’s physical condition (i.e. dangerous conditions, possible repair needs, supply needs, etc.).· Preps vacant units for new placements.· Maintains proper usage of cleaning supplies and inventory· Facilitates and documents evacuation procedures,( i.e. fire drills) as directed by ManagersENTRY LEVEL QUALIFICATIONS AND REQUIREMENTSEducation: High School Diploma or GED preferred. 1-2 years of experience in a related field may be substituted for high School diploma or GED.Experience: 1-2 years of experience working in related field preferred; if candidate has High School Diploma, GED or higher no work experience is required.Communication: Excellent verbal and written communication skills. Proficiency in English required. Bi-lingual (Spanish) is a plus.Reasoning Ability: Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications.WHY CHI?CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:Paid time off2 personal days awarded annuallyHealth insurance and health reimbursement accountDental and vision plansFlexible spending accountAFLAC supplemental insuranceVoluntary plansDependent Care Spending AccountWorking Advantage- Employee Perks401(k) retirement planLife insuranceEmployee Assistance ProgramMonthly trainings and career development plansEqual Employment Opportunity Employer (EEOE)Community Housing Innovations, Inc. (CHI) respects diversity and is an equal opportunity employer that provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. Community Housing Innovations is committed to diversity, equity, and inclusion.This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.