Resident Support Specialist

Community Housing Innovations; Town of Riverhead (NY); Vor Ort; USD 40.000 - 45.000; Vollzeit

Benefits dieser Stelle

Paid time off

Health insurance

Dental and vision plans

401(k) retirement plan

Zusammenfassung

Community Housing Innovations (CHI) is seeking an on-site security/reception role in Riverhead, NY. The position involves screening residents and visitors, maintaining safety protocols, and supporting administrative duties at the front desk. Candidates should have a high school diploma or GED and 1–2 years of related experience, with English proficiency and a plus for Spanish.

Open shifts include evenings; benefits and health plans are offered by CHI to support staff wellbeing.

Qualifikationen

• Education: High School Diploma or GED required.
• Experience: 1–2 years in related field preferred.
• Proficiency in English; Bi-lingual (Spanish) a plus.
• Basic computer skills: MS Windows, MS Office, internet usage.
• Physically able to tour property, walk distances, and climb stairs.
• Strong organizational skills and ability to multitask.

Aufgaben

• Maintain visibility to residents, staff, and visitors; wear safety monitor vest and ID badge.
• Screen clients and visitors entering the facility.
• Conduct bag searches at intake and as required.
• De-escalate potential crises and document interventions.
• Perform rounds of the facility and monitor safety systems.
• Complete logs and incident reports; handle receptionist duties.
• Support fire drills and evacuations as needed.
• Assist with room preparation and turnover for new clients.
• Maintain inventory of supplies and report maintenance needs.

Kenntnisse

Verbal communication

Written communication

Bilingual (Spanish)

Teamwork

Attention to detail

Ausbildung

High School Diploma or GED

Tools

MS Windows

MS Office

Internet usage

Jobbeschreibung

Job Details

Job Location: LI- West Main - Riverhead, NY 11901

Position Type: Full Time

Salary Range: $19.00 - $39,520.00 Hourly

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT WILL I BE DOING?

• Maintain visibility to residents, staff, and visitors by wearing a safety monitor vest, ID badge, and professional attire.
• Screen all clients and visitors entering the facility.
• Perform bag searches upon intake and as required.
• Ensure clients abide by the facility, DSS, and OTDA policies and procedures.
• De-escalate potential crisis situations and document all interventions.
• Conduct rounds throughout the facility including hallways, stairwells, floors, bathrooms, and other common areas.
• Complete logs, incident reports, and all other required documentation.
• Perform administrative and receptionist duties at the operations/front desk.
• Monitor video surveillance cameras, fire prevention, detection alarm, and notification system.
• Support the running of fire drills; evacuate the building when necessary, utilize fire safety procedures.
• Assist with room preparation and turnover for new clients.
• Maintain inventory of cleaning and office supplies and ensure proper distribution.
• Inform management of work site’s physical condition (i.e. dangerous conditions, possible repair needs, supply needs, etc.).
• Support afterschool/evening activities as needed.

WHAT DO I NEED?

• Education: High School Diploma or GED required.
• Experience: 1-2 years of experience working in related field preferred.
• Communication: Excellent verbal and written communication skills. Proficiency in English required. Bi-lingual (Spanish) is a plus.
• Computer Skills: Basic competency in MS Windows, MS Office, and internet usage.
• Physical Performance: Ability to tour property, walk distances, and climb stairs.
• Reasoning Ability: Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications.
• Other Skills: Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details. Must be even-tempered, have good negotiation skills, and the ability to meet unexpected deadlines.

ANYTHING ELSE?

• Salary: $19.00 per hour (approximately $39,520 annually)
• Overtime available
• Open shifts: [Monday - Friday, 4 p.m. - 12 a.m.][Monday - Friday, 12 a.m. - 8a.m.]

WHY CHI?

• Paid time off
• 2 personal days awarded annually
• Health insurance and health reimbursement account
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Voluntary plans
• Dependent Care Spending Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.