Case Manager

Community Housing Innovations; City of Poughkeepsie (NY); On-site; USD 29,811 - 33,117; Full time

Benefits offered by this job

Paid time off

Health insurance

401(k) retirement plan

Job summary

Community Housing Innovations is looking for a full-time position in Poughkeepsie, NY to support clients' social and economic independence. The role includes developing Independent Living Plans, conducting assessments, and providing various support services.

The ideal candidate has a Bachelor's Degree in human services and at least two years of relevant experience, with strong communication skills and a passion for working with underserved populations.

Qualifications

• Two years of experience in a related field such as homelessness or housing.
• Valid driver's license and automobile insurance.
• Ability to make unit visits.

Responsibilities

• Adhere to program regulations and ensure quality services.
• Develop Independent Living Plans (ILP) with clients.
• Provide counseling, crisis intervention, and advocacy services.
• Facilitate meetings with clients and inspect living spaces.

Skills

Communication skills

Organizational skills

Ability to relate to underserved populations

Basic competency in MS Word, Excel, Outlook

Education

Bachelor's Degree in human services or related field

Master's Degree in Social Work (preferred)

Job description

Job Details

Location: HV-North Hamilton East – Poughkeepsie, NY 12601

Position Type: Full Time

Salary Range: $21.64 – $24.04 hourly

About CHI

Community Housing Innovations (CHI) is a not‑for‑profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

Why Work With Us

• Paid time off
• 2 personal days per year (effective Jan 1, 2023)
• Health insurance, health reimbursement account, dental and vision plans, flexible spending account, AFLAC supplemental insurance, voluntary plans, dependent care spending account, working advantage employee perks, 401(k) retirement plan, life insurance, employee assistance program, monthly trainings and career development plans

What Will I Be Doing?

• Adhere to and enforce program regulations, policies, and procedures to ensure all clients receive quality services.
• Develop with clients an Independent Living Plan (ILP) by identifying needs and goals and evaluating progress on short‑ and long‑term goals.
• Provide information, referrals, counseling, crisis intervention, direct service, and advocacy services for all clients.
• Develop and maintain a resource network for referrals related to the needs of individuals served; collaborate with DSS and other providers to assist clients in fulfilling ILP and program requirements.
• Assist clients with direct services such as budget planning, resume support, and assistance with ADL skills.
• Facilitate face‑to‑face meetings with clients.
• Inspect living space regularly to assess ADL needs and program compliance.
• Limit and document improper use of agency resources by clients such as unit damages, furniture, or appliances.
• Evaluate, document, and inform the supervisor of physical plant needs of the housing unit and common areas.
• Complete discharge plans.
• Submit all internal and external reports in a timely and correct manner as required by funding agencies or CHI. Maintain charts and files in an orderly fashion.

Qualifications

• Education: Bachelor’s Degree in human services or related field; Master’s Degree in Social Work preferred (experience may be substituted).
• Experience: Two years working in a related field such as homelessness or housing.
• Certificates/Licenses: Valid driver’s license and automobile insurance.
• Communication: Excellent verbal and written skills; proficiency in English required, bilingual Spanish is a plus.
• Computer: Basic competency in MS Word, Excel, Outlook, and the internet.
• Math: Ability to formulate simple financial budgets.
• Physical: Ability to make unit visits (walk distances, climb stairs).
• Reasoning: Ability to prioritize, make appropriate decisions, and judgment calls.
• Other skills: Ability to relate to underserved, homeless and disabled populations; work independently and as part of a team; be highly organized; assume responsibility; work well under pressure; meet deadlines; multitask; be flexible; maintain a high level of attention to detail.

Diversity, Equity, and Inclusion

Community Housing Innovations, Inc. (CHI) respects diversity and is an equal‑opportunity employer that provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. CHI is committed to diversity, equity, and inclusion. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.