Residential Support Specialist

Gateway Foundation; Chicago (IL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Wellness program

Employee assistance program

403(b) Retirement Plan with employer 3

Tuition reimbursement

PTO / Paid time off

Job summary

Alpharus Health in Chicago is seeking Residential Assistants to support patients in a structured, therapeutic environment. Responsibilities include observing patients, reporting incidents, documenting interactions, supervising daily activities, and coordinating transport to appointments.

Candidates should have a high school diploma or GED; 21+ to operate vehicles; strong observation, communication, and de-escalation skills; related behavioral experience preferred.

Qualifications

• High school diploma or GED required.
• Related experience in the behavioral field preferred.
• Must be at least 21 years of age to operate company vehicles and meet all driver eligibility requirements, including a valid driver’s license and acceptable motor vehicle record, in accordance with company policy and insurance guidelines.
• Demonstrated ability to maintain appropriate professional boundaries, consistently enforce program rules and expectations, and interact with patients in a compassionate, respectful, and recovery-oriented manner.
• Strong observation, communication, documentation, and de-escalation skills required.

Responsibilities

• Observe patients and monitor behavior to ensure safety and adherence to program guidelines
• Report incidents, behavioral concerns, medical issues, or missing patients to appropriate staff in a timely manner
• Document observations and patient interactions in accordance with policy
• Supervise and participate in daily patient activities and routines
• Coordinate and drive patients to appointments, work, school, or approved activities
• Perform basic administrative tasks (phones, filing, documentation support, scheduling as needed)

Skills

Observation

Communication

Documentation

De-escalation

Education

HS diploma or GED

Job description

Alpharus Health in Chicago is seeking Residential Assistants to support patients in a structured, therapeutic environment. Responsibilities include observing patients, reporting incidents, documenting interactions, supervising daily activities, and coordinating transport to appointments.

Candidates should have a high school diploma or GED; 21+ to operate vehicles; strong observation, communication, and de-escalation skills; related behavioral experience preferred.