Residential Support & Safety Advocate

Urban Resource Institute; New York (NY); On-site; USD 23,000 - 32,000; Full time

Job summary

Urban Resource Institute in New York, NY seeks a Residential Specialist for Domestic Violence Programs to support residents in a secure, therapeutic setting. You will perform admissions, orientation, group activities, and on-site supervision, while coordinating with case managers to ensure safety and progress.

Responsibilities include crisis response, maintaining documentation, and assisting with referrals to services and housing.

Qualifications

• Experience delivering human services to adults and children, preferably in a residential setting.
• Knowledge of domestic violence issues and sensitivity to diverse communities.
• Proficient with MS Office and strong written and verbal communication skills.

Responsibilities

• Respond to hotline interviews and present to Administration for approval.
• Provide warm, compassionate welcome to new residents.
• Complete admissions paperwork and provide initial orientation.
• Conduct recreational activities and accompany residents on field trips.
• Assist with childcare and engage with residents.
• Escort residents to services and housing referrals as needed.
• Provide clerical support and manage logbooks and contact records.
• Maintain a safe environment with routine rounds and incident reporting.

Skills

Customer service

Microsoft Office

Verbal communication

Written communication

Flexibility

DV knowledge

Education

Bachelor Degree with internships in Human Services

Associate Degree with (2-4) years’ experience in Human Services

High School Diploma or GED with (4-5) years’ experience

Tools

Microsoft Office

Job description

Urban Resource Institute in New York, NY seeks a Residential Specialist for Domestic Violence Programs to support residents in a secure, therapeutic setting. You will perform admissions, orientation, group activities, and on-site supervision, while coordinating with case managers to ensure safety and progress.

Responsibilities include crisis response, maintaining documentation, and assisting with referrals to services and housing.