Residential Supervisor

Anne Carlsen; Fargo (ND); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health Insurance

Life & Disability

401(k) & Profit-Sharing

Paid Time Off

Employee Assistance Program

Job summary

Anne Carlsen is seeking a Residential Supervisor in Fargo, ND to train, coach, and mentor Direct Support Professionals. You will oversee the delivery of services and care to residents, ensuring alignment with person-centered plans and positive behavior support strategies.

The role requires strong communication, crisis-response ability, and collaboration with families and colleagues. Regular schedule coordination and staff development are key components of the position.

Qualifications

• High School Diploma or equivalent.
• Two years’ experience managing/supervising staff.
• Completion of Developmental Disability Certification after six months.
• Valid driver’s license.

Responsibilities

• Provide training, coaching, and mentoring to Direct Support Professionals (DSPs).
• Oversee delivery of health care, personal cares, and activities per PCSP/PBS plans.
• Coordinate schedules, provide ongoing training, and support staff performance.

Skills

Windows OS

Office suite

Education

High School Diploma or equivalent

Tools

Windows OS

Office suite

Job description

Location: Fargo, ND

Shift: Variable day and evening hours, required to work every other weekend and part of being on an on call rotation. Demonstrates flexibility with scheduling and work hours as needed.

Job Schedule: Full Time

Weekly Hours: up to 40

JOB SUMMARY

The Residential Supervisor position is to provide training, coaching, and mentoring to the residential Direct Support Professionals (DSPs) in Taylor Made Living (TML). This position oversees the direct implementation and supervision of services and cares provided to the adults residing at Taylor Made Living. The Residential Supervisor is to perform supervised tasks related to delivery of health, medication, personal cares, therapeutic, behavioral, recreational, and leisure activities for the individuals at Taylor Made Living contributing to the overall Person-Centered Service Plan (PCSP) and positive behavior support (PBS) plans. Provides supervision of and implements services and cares provided on behalf of the individuals residing at TML.

This position works collaboratively with residents and team members at TML to ensure the delivery of high-quality, individualized services. The Residential Supervisor plays a key role in promoting effective communication and teamwork by supervising Direct Support Professionals (DSPs) ensuring the consistent and person‑centered implementation of each individual’s Overall Service Plan. Additional core responsibilities include schedule coordination, ongoing training, coaching, and mentoring to support staff performance and quality outcomes.

The ideal candidate demonstrates strong communication and interpersonal skills, a solid understanding of positive behavior support practices, and the flexibility needed to meet the needs of individuals and their families. The role requires the ability to work collaboratively with families, service providers, and internal team members; respond promptly and effectively to crisis situations; and maintain safe, well‑organized home environments. Additional responsibilities include supporting the Program Coordinator as needed and proactively identifying, problem‑solving, and communicating critical issues to leadership to ensure continuous quality improvement.

QUALIFICATIONS (minimum requirements)

Education and/or years’ experience required

• High School Diploma or equivalent
• Two years’ experience managing/supervising staff
• Completion of Developmental Disability Certification through Minot State or ability to be Developmental Disability (DD) Certified six months after hire
• Valid drivers’ license

Preferred Skills and Abilities

• Associates or bachelor’s degree
• Minimum two years of experience in Developmental Disabilities
• Equipment used: Understand and have a working knowledge of Windows environment Intranet and Internet technology. The incumbent must have the ability to access, manipulate, organize and relay information in meaningful ways using: email, word-processing, spreadsheets, data collection sheets, etc.

Supervision of others/decision making aptitude (if applicable): The Residential Supervisor supervises the Direct Support Professionals and Direct Support Professional Team Leads at TML.

Benefits

Anne Carlsen offers competitive pay and benefits, employee discounts, paid time off (PTO), and great advancement opportunities!

Here are a few examples:

• Health, Dental & Vision Insurance
• Employer Paid Life & Disability
• 401(k) & Profit-Sharing Plan
• Assurity Voluntary Benefits
• Flexible Spending Accounts
• Paid Time Off (PTO)
• Employee Assistance Program
• Special Employee Events
• Great working environment and ability to strengthen your community!