Residential Programs Manager: Care, Compliance & Flexible Hours

Hammer Residences, Inc.; White Bear Lake, Northern (MN, KY); Hybrid; USD 30,000 - 41,000; Full time

Benefits offered by this job

401(k)

Paid Time Off

Health Insurance (30 hours and above)

Dental Insurance (30 hours and above)

Vision Insurance (20 hours and above)

Life Insurance

Paid Training

Disability Insurance

Wellness Program

Employee Assistance Program

Parental Leave

Health Savings Account

Flexible Savings Account

Access to Employee Success Coach

Job summary

Hammer Residences, Inc. seeks a Program Manager to lead a community-based residential program for adults with intellectual and developmental disabilities.

You will oversee daily operations, track medical, financial, social and emotional needs, supervise Direct Support Professionals, ensure licensing compliance and champion Hammer & NER’s core values. You will collaborate with individuals served, families and interdisciplinary teams to deliver excellent services, while managing budgets, schedules

Qualifications

• Four-year college degree in social services or related field and one year of full-time experience in the field of developmental disabilities to manage an ICF-MR licensed program. Or a two-year college degree and two years of full-time experience in the field of developmental disabilities or 50 hours of education and training related to human services and disabilities and four years of full-time work experience with people with disabilities to manage a waiver program.
• Prior supervisory experience preferred.
• Excellent written and verbal communication skills including fluency in English and proficiency in Microsoft Office.
• Available to work a flexible full-time schedule including some evenings, weekends, and overnights and holidays, depending on the needs of the organization.
• Requires a valid driver's license, personal auto and driving record that meets Hammer & NER’s insurance requirements.
• Must receive an MN DHS Background study clearance.
• Must meet organizational and licensing requirements for tuberculosis (TB) screening.
• Physical requirements includes lifting to 40 pounds (such as lifting a wheelchair into a van), pushing, or pulling an individual in a wheelchair or while assisting with cares.
• Experience with and/or ability to learn to operate specialized medical or adaptive equipment, including lifting equipment.
• Demonstrated ability to respond to hazardous situations, including infectious disease or aggression.
• Experience, ability, and commitment to working with individuals and teams that are mixed across lines of difference such as race, gender-identity, sexual orientation, religion, ability, age, class, and immigrant status.

Responsibilities

• Provide supervisory oversight, technical guidance, and advice to staff.
• Work unfilled shifts if necessary.
• Complete performance reviews and provide feedback to staff; take appropriate action as warranted by performance.
• Ensure that current and new personnel complete training; provide orientation according to Hammer & NER practices.
• Conduct and lead staff meetings: review plans and reports to ensure quality. Provide ongoing coaching & performance management to direct reports
• Demonstrate teamwork, cooperation and effective working relationships with individuals served, families, coworkers, supervisors, program team, professionals, and others to facilitate quality services and a positive organization reputation. Respond to any complaints or incident reports promptly.
• Lead and provide services and activities that comply with licensing regulations and with Hammer & NER’s policies and person-centered philosophy, exercising good judgement to adapt and apply the guidelines to specific situations. Provide advocacy to protect people’s civil and legal rights. Encourage choice and independence whenever possible, fostering a positive, encouraging environment.
• Engage professionally with colleagues across the organization to maintain a collaborative working environment for all.
• Regularly meets with Program Director to discuss the needs of the program and complete the PM/PD update checklist.
• Plan, implement and evaluate the programs, services and activities provided in the program.
• Facilitate the interdisciplinary team in developing plans to meet the individuals’ needs.
• As needed work direct care shifts, assisting with all areas of the individuals’ programs including, but not limited to personal cares, medication administration, daily household chores, use of personal finances and support in the community.
• Safely drive a Hammer & NER-owned vehicle, lift van or personal auto to activities and appointments around the Twin Cities and provide support for individuals’ participation in the community.
• Ensure the program’s operations comply with regulations, health, and safety.
• Manage household maintenance needs including necessary cleaning duties and schedules, care of items that belong to individual’s served, upkeep of furniture and appliances.
• Participates in program budget development and ensures operations remain within targets, including effective management of resources and monthly reconciliation of expenses.
• Maintain operating budget, authorize expenses, and request necessary maintenance and repairs for the residence and vehicle(s).
• Monitor and manage staffing budgets, schedules, payroll, and overtime.
• Prepare the program for licensing inspections.
• Participate in licensing surveys and ensure timely completion and submission of required documentation and correction orders, as well as follow up with maintenance team as needed on any work orders.
• Use required technology to maintain daily, monthly, and annual required documentation as scheduled.

Skills

Communication skills

English fluency

Time management

Organizational skills

MS Office proficiency

Education

Four-year college degree in social services or related field

One year of full-time experience in developmental disabilities

Tools

Microsoft Office

Job description

Hammer Residences, Inc. seeks a Program Manager to lead a community-based residential program for adults with intellectual and developmental disabilities.

You will oversee daily operations, track medical, financial, social and emotional needs, supervise Direct Support Professionals, ensure licensing compliance and champion Hammer & NER’s core values. You will collaborate with individuals served, families and interdisciplinary teams to deliver excellent services, while managing budgets, schedules