Residential Shift Supervisor

Embark Behavioral Health; Bend (OR); On-site; USD 74,501,000 - 80,231,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Paid Parental Leave

Life & Disability Coverage

401(k) with Company Match

PTO & Holidays

Employee Assistance Program (EAP)

Job summary

Embark Behavioral Health in Bend, Oregon is hiring Residential Shift Supervisors to lead a small team of Residential Mentors on a full‑time, onsite basis. The role focuses on promoting safe, structured routines, supervising youth, and supporting their emotional and academic growth.

The ideal candidate has supervisory or mental health background experience, strong communication, and the ability to execute program policies across daily activities and crises.

Qualifications

• Must be 21 years or older.
• High school diploma or GED or equivalent.

Responsibilities

• Act as lead staff on shift and ensure smooth operations.
• Supervise Residential Mentors and support their development.
• Monitor client safety, mood, and progress; document appropriately.
• Maintain schedule, boundaries, and clear shift communication.
• Respond to crises using de-escalation skills and prior training.
• Provide behavioral and academic support during school hours.
• Plan and participate in extracurricular activities with students.
• Assist with meal prep or kitchen tasks as needed.
• Support residential maintenance or admin tasks as required.

Skills

Communication skills

De-escalation techniques

Reliability & punctuality

Organizational skills

First Aid/CPR certification

Driver's license

Background check clearance

Education

High school diploma or GED

Job description

Overview

Hourly Pay: $26.00–$28.00, DOE

Full Time, onsite

Location: 63140 Dickey Rd, Bend, OR 97701

We are seeking dedicated and experienced Residential Shift Supervisors to join our exceptional team. This role is ideal for individuals passionate about mental health who bring supervisory experience or a background in mental health, psychology, social services, inpatient healthcare, direct support, or Qualified Mental Health Associate (QMHA) roles.

Shift Supervisors play a crucial role in maintaining consistency and safety by upholding daily schedules, student expectations, and program policies. Leading a team of 3–4 Residential Mentors, Supervisors ensure students are cared for and supported in their journey toward improved mental health and personal growth. Our staff help youth and their families work on communication, emotional regulation, life skills, and social skills through extracurricular activities, work with animals, and academic progress.

Responsibilities

• Act as the lead staff on shift, ensuring smooth operations and completion of all necessary tasks.
• Supervise Residential Mentors by holding weekly meetings, providing feedback, and supporting their professional development.
• Support training and onboarding of new mentors.
• Monitor client whereabouts, safety, and emotional well-being through regular checks and documentation.
• Maintain the program schedule and structure by holding consistent boundaries.
• Communicate and document shift information effectively to support the team.
• Respond to crises using de-escalation skills and training.
• Provide behavioral and academic support during school hours.
• Plan and engage in extracurricular activities with students, such as arts, crafts, sports, and outdoor adventures.
• Occasionally support with meal prep or heating and serving meals in the kitchen.
• Assist with residential maintenance or administrative tasks as needed.

Qualifications

Required:

• Must be at least 21 years of age or older
• Must obtain a High school diploma or G.E.D. equivalency
• Current First Aid and CPR certifications (or willingness to obtain)
• Valid State of Oregon driver’s license with a clean driving record
• Ability to pass a pre-employment background check and drug screening
• Strong communication skills and ability to build healthy relationships
• Proficiency in de-escalation techniques and behavioral intervention
• Reliability, organization, and timeliness

Preferred:

• 2+ years of experience in a residential setting, wilderness therapy, or direct care role with youth
• 1+ year of supervisory experience

Benefits

• Medical, Dental & Vision Insurance– Multiple plan options including PPO and HDHPs with HSA eligibility and company contributions.
• Paid Parental Leave– Up to 6 weeks fully paid for exempt employees and 4 weeks for non-exempt.
• Life & Disability Coverage– Company-paid life, AD&D, and long-term disability; voluntary life and optional short-term disability available.
• 401(k) with Company Match– Retirement savings with matching contributions after eligibility period.
• PTO & Holidays– Competitive PTO accrual plans and paid holidays throughout the year.
• Employee Assistance Program (EAP)– Free, confidential support for life’s challenges.

Embark is an Equal Employment Opportunity Employer.We are committed to enriching the therapeutic and healing experience we offer through the diversity of our employees and community. We actively seek to recruit and support a broadly diverse staff who contribute to our excellence, diversity of viewpoints and experiences, and relevance in a global society.

Embark does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, veteran status, or any other protected status under applicable laws. Accommodations are available for applicants with disabilities.

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