Residential Shelter Programs Manager (Trauma-Informed)

CENTER FOR COMMUNITY SOLUTIONS; Maryland; On-site; USD 67,000 - 73,700; Full time

Job summary

CENTER FOR COMMUNITY SOLUTIONS is hiring a Residential Services Manager to oversee operations at Hidden Valley House and Project Safe House. This full-time position involves leadership, service delivery, and compliance management in domestic violence emergency shelters. Candidates should have a Bachelor's degree in social work or a related field and at least three years of relevant experience.

The role requires excellent communication skills, the ability to manage staff, and adherence to strict confidentiality and ethical practices. The position is primarily on-site with some after-hours duties as needed.

Qualifications

• Bachelor’s degree in social work, counseling, or equivalent.
• Minimum three years of experience in domestic violence or crisis intervention.

Responsibilities

• Oversee daily operations for East and North County shelter sites.
• Manage and support shelter volunteers and staff.
• Ensure compliance with agency policies and regulatory requirements.

Skills

Client confidentiality

Program & Shelter Operations Management

Communication Skills

Organizational Skills

Conflict Resolution

Education

Bachelor’s degree in social work, counseling, or equivalent

Tools

Microsoft Office Suite

Google Suite

Job description

CENTER FOR COMMUNITY SOLUTIONS is hiring a Residential Services Manager to oversee operations at Hidden Valley House and Project Safe House. This full-time position involves leadership, service delivery, and compliance management in domestic violence emergency shelters. Candidates should have a Bachelor's degree in social work or a related field and at least three years of relevant experience.

The role requires excellent communication skills, the ability to manage staff, and adherence to strict confidentiality and ethical practices. The position is primarily on-site with some after-hours duties as needed.