Residential Sewer Sales Pro — Customer-Focused Growth

A.B May; Kansas City (MO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health coverage

Life insurance

Disability insurance

401(k) plan

Paid time off

Parental leave

Tuition reimbursement

Training opportunities

Job summary

A.B May, a Kansas City plumbing service provider with a long-standing local presence, is seeking a Residential Sewer Sales Consultant to drive sewer project sales and customer satisfaction. You will guide customers through repair options, prepare bids, and collaborate with technicians to close projects profitably.

The role emphasizes strong communication, teamwork, and the ability to manage on-site projects from assessment through completion, including financing discussions where needed.

Qualifications

• 1-2+ years sales experience.
• 1+ years plumbing/drains experience preferred.
• Great customer service and communication skills.
• Willingness to work as part of a team.

Responsibilities

• Utilizes sewer camera to discover plumbing and sewer issues in a customer’s home.
• Diagnoses plumbing and sewer issues, and prepares repair estimates.
• Provides supervision of drain technicians
• Creates and implements drain technician training plan to facilitate sewer sales process
• Executes the sewer sales process to deliver repair options directly to the customer.
• Creates job bids in accordance with company profit goals.
• Prepares statement of work and documents to hand project off to installation team.
• Communicates with customer throughout project and ensures satisfaction at completion.
• Participates in training events and shares best practices with sewer sales team.
• Rotates On-Call duty to provide after hours services to customers.
• Assists customers with financing options for project.

Skills

Sales experience

Customer service

Communication skills

Team player

Job description

A.B May, a Kansas City plumbing service provider with a long-standing local presence, is seeking a Residential Sewer Sales Consultant to drive sewer project sales and customer satisfaction. You will guide customers through repair options, prepare bids, and collaborate with technicians to close projects profitably.

The role emphasizes strong communication, teamwork, and the ability to manage on-site projects from assessment through completion, including financing discussions where needed.