Sewer Specialist

Hope Plumbing, Heating & Cooling; Indianapolis (IN); On-site; USD 45,000 - 65,000; Full time

Job summary

Hope Plumbing, Heating & Cooling seeks a Sewer Specialist to evaluate, estimate, and sell sewer-related work to residential and commercial customers. You will diagnose problems, educate clients on options, and close high-value repair and replacement projects with the sales team in collaboration with field techs and service staff.

The role drives monthly sales targets, coordinates with dispatch and crews, and maintains detailed lead and appointment records for accurate forecasting and follow-up.

Responsibilities

• Diagnose sewer line issues using camera inspections and other tools.
• Educate customers on sewer solutions and provide professional sales presentations.
• Build detailed estimates and proposals for repair or replacement work.
• Communicate with dispatch, install crews, and customers to schedule and coordinate jobs.
• Maintain detailed records of leads, appointments, and sales outcomes.
• Follow up with open estimates and track customer touchpoints.
• Attend team meetings, training sessions, and performance reviews.
• Maintain a clean and professional appearance, representing the company brand with integrity.

Skills

Sales

Customer communication

Estimating

Tools

Camera inspections

Job description

Job Description

The Sewer Specialist is responsible for evaluating, estimating, and selling sewer-related work to residential and commercial customers. This position plays a critical role in the success of the sales team by accurately diagnosing sewer problems, educating customers on available solutions, and closing high-value repair and replacement projects. The Sewer Specialist works closely with field technicians, operations, and customer service to deliver excellent service and meet monthly sales targets.

Primary Responsibilities

• Diagnose sewer line issues using camera inspections and other tools
• Educate customers on sewer solutions and provide professional sales presentations
• Build detailed estimates and proposals for repair or replacement work
• Communicate with dispatch, install crews, and customers to schedule and coordinate jobs
• Maintain detailed records of leads, appointments, and sales outcomes
• Follow up with open estimates and track customer touchpoints
• Attend team meetings, training sessions, and performance reviews
• Maintain a clean and professional appearance, representing the company brand with integrity