Residential Services Team Leader

BrightPath Human Services; Mount Pleasant (Westmoreland County); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive hourly wage

Paid training and career development

Health, dental, and vision insurance

Paid time off and holiday pay

Employee recognition and advancement

Job summary

BrightPath Human Services is seeking a Residential Services Team Leader to supervise Direct Support Professionals and oversee daily operations in a new residential program. You will train, mentor, and schedule staff while ensuring compassionate, person-centered care consistent with BrightPath's mission.

Growth opportunities available as the program expands. The role includes on-call duties and collaboration with clinical and program staff to support individuals’ independence and community

Qualifications

• Minimum High School Diploma or GED.
• 1 year of Direct Support Professional or equivalent experience.
• Demonstrated leadership skills and ability to guide and support a team.
• Ability to obtain NADSP FLS certification within 6 months (company paid).

Responsibilities

• Provide direct care and support to individuals in residential programs, promoting independence and community inclusion.
• Serve as role model/mentor/supervisor for DSP staff, assisting with training and onboarding.
• Complete weekly programmatic schedules.
• Monitor documentation for accuracy and compliance (daily notes, incident reports, medication records).
• Communicate effectively with team members, Program Manager, and clinical staff.
• Assist with ISP implementation and behavior support strategies.
• Ensure adherence to BrightPath policies, ODP 6400 regulations, and health/safety standards.
• Participate in on-call rotations or emergency coverage as assigned.
• Support a positive, team-oriented culture within the home and organization.

Skills

Leadership

Direct Support Professional Experience

Communication

Organizational skills

Problem-solving

Education

High School Diploma or GED

Job description

About BrightPath Human Services

BrightPath Human Services is a mission-driven organization providing residential and community-based supports to individuals with intellectual and developmental disabilities. Our work is grounded in our core values: Compassion, Integrity, Empowerment, Collaboration, Equity & Social Justice, and Accountability

Position Summary

The Residential Services Team Leader plays a key leadership role in ensuring high-quality supports and smooth day-to-day operations within residential programs. This position serves as a supervisor/mentor to Direct Support Professionals (DSPs), providing guidance, training, and oversight to ensure that each individual supported receives compassionate, person-centered care consistent with BrightPath's mission. This position is available due to growth. This is a new residential program looking for someone to Lead it with purpose.

Key Responsibilities

• Provide direct care and support to individuals in residential programs, promoting independence and community inclusion. This position is a full-time position. Each Team Leader is assigned 32 hours of Direct Care and 8 hours of administrative time a week.
• Serve as a role model/mentor/supervisor for DSP staff, assisting with training, onboarding, and daily guidance.
• Complete weekly programmatic schedules.
• Monitor documentation for accuracy and compliance, including daily notes, incident reports, and medication records.
• Communicate effectively with team members, Program Manager, and clinical staff regarding individual needs and progress.
• Assist with implementation of ISPs (Individual Support Plans) and behavior support strategies.
• Ensure adherence to all BrightPath policies, ODP 6400 regulations, and health/safety standards.
• Participate in on-call rotations or emergency coverage as assigned.
• Support a positive, team-oriented culture within the home and organization.

Qualifications

• Minimum High School Diploma or GED required.
• Minimum 1 year of experience as a Direct Support Professional or equivalent role in human services.
• Demonstrated leadership skills and ability to guide and support a team.
• Valid Driver's License and reliable transportation required.
• Ability to complete and maintain all ODP-required trainings and clearances.
• Excellent communication, organization, and problem-solving skills.
• Ability and willingness to obtain FLS certification through the NADSP within 6 months of employment (Company Paid).

Compensation & Benefits

• Competitive hourly wage
• Paid training and career development opportunities.
• Health, dental, and vision insurance.
• Paid time off and holiday pay.
• Employee recognition and advancement opportunities.