Residential Services Team Lead & Mentor

BrightPath Human Services; Derry (Westmoreland County); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Holiday pay

Career development

Employee recognition

Job summary

BrightPath Human Services is seeking a Residential Services Team Leader to guide day-to-day operations within a new residential program. You will supervise Direct Support Professionals, provide training, and ensure person-centered care aligned with our mission.

The role combines hands-on direct care with administrative duties, scheduling, documentation, ISP implementation, and health/safety compliance. A valid driver's license and NADSP FLS certification within 6 months are required or

Qualifications

• Minimum 1 year of Direct Support Professional (DSP) experience or equivalent human services role.
• Demonstrated leadership and ability to guide and support a team.
• Valid driver's license and reliable transportation.
• Willingness to obtain NADSP FLS certification within 6 months (company paid).

Responsibilities

• Provide direct care and support to residents, with 32 hours of direct care and 8 hours of administrative time per week.
• Serve as role model, mentor, and supervisor for DSP staff; assist with training and onboarding.
• Prepare and maintain weekly programmatic schedules.
• Monitor documentation for accuracy and compliance (daily notes, incident reports, medications).
• Communicate with team, Program Manager, and clinical staff about needs and progress.
• Assist with ISP implementation and behavior support strategies.
• Ensure adherence to BrightPath policies and regulations.
• Participate in on-call rotations or emergency coverage.
• Support a positive, team-oriented culture in the home and organization.

Skills

Leadership

Communication

Organization

Problem solving

Team mentorship

Driver's license

Education

High School Diploma or GED

NADSP FLS certification (within 6 months)

Job description

BrightPath Human Services is seeking a Residential Services Team Leader to guide day-to-day operations within a new residential program. You will supervise Direct Support Professionals, provide training, and ensure person-centered care aligned with our mission.

The role combines hands-on direct care with administrative duties, scheduling, documentation, ISP implementation, and health/safety compliance. A valid driver's license and NADSP FLS certification within 6 months are required or