Residential Services Team Leader

BrightPath Human Services; Derry (Westmoreland County); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Holiday pay

Career development

Employee recognition

Job summary

BrightPath Human Services is seeking a Residential Services Team Leader to guide day-to-day operations within a new residential program. You will supervise Direct Support Professionals, provide training, and ensure person-centered care aligned with our mission.

The role combines hands-on direct care with administrative duties, scheduling, documentation, ISP implementation, and health/safety compliance. A valid driver's license and NADSP FLS certification within 6 months are required or

Qualifications

• Minimum 1 year of Direct Support Professional (DSP) experience or equivalent human services role.
• Demonstrated leadership and ability to guide and support a team.
• Valid driver's license and reliable transportation.
• Willingness to obtain NADSP FLS certification within 6 months (company paid).

Responsibilities

• Provide direct care and support to residents, with 32 hours of direct care and 8 hours of administrative time per week.
• Serve as role model, mentor, and supervisor for DSP staff; assist with training and onboarding.
• Prepare and maintain weekly programmatic schedules.
• Monitor documentation for accuracy and compliance (daily notes, incident reports, medications).
• Communicate with team, Program Manager, and clinical staff about needs and progress.
• Assist with ISP implementation and behavior support strategies.
• Ensure adherence to BrightPath policies and regulations.
• Participate in on-call rotations or emergency coverage.
• Support a positive, team-oriented culture in the home and organization.

Skills

Leadership

Communication

Organization

Problem solving

Team mentorship

Driver's license

Education

High School Diploma or GED

NADSP FLS certification (within 6 months)

Job description

About BrightPath Human Services

BrightPath Human Services is a mission-driven organization providing residential and community-based supports to individuals with intellectual and developmental disabilities. Our work is grounded in our core values: Compassion, Integrity, Empowerment, Collaboration, Equity & Social Justice, and Accountability

Position Summary

The Residential Services Team Leader plays a key leadership role in ensuring high-quality supports and smooth day-to-day operations within residential programs. This position serves as a supervisor/mentor to Direct Support Professionals (DSPs), providing guidance, training, and oversight to ensure that each individual supported receives compassionate, person-centered care consistent with BrightPath's mission. This position is available due to growth. This is a new residential program looking for someone to Lead it with purpose.

Key Responsibilities

• Provide direct care and support to individuals in residential programs, promoting independence and community inclusion. This position is a full-time position. Each Team Leader is assigned 32 hours of Direct Care and 8 hours of administrative time a week.
• Serve as a role model/mentor/supervisor for DSP staff, assisting with training, onboarding, and daily guidance.
• Complete weekly programmatic schedules.
• Monitor documentation for accuracy and compliance, including daily notes, incident reports, and medication records.
• Communicate effectively with team members, Program Manager, and clinical staff regarding individual needs and progress.
• Assist with implementation of ISPs (Individual Support Plans) and behavior support strategies.
• Ensure adherence to all BrightPath policies, ODP 6400 regulations, and health/safety standards.
• Participate in on-call rotations or emergency coverage as assigned.
• Support a positive, team-oriented culture within the home and organization.

Qualifications

• Minimum High School Diploma or GED required.
• Minimum 1 year of experience as a Direct Support Professional or equivalent role in human services.
• Demonstrated leadership skills and ability to guide and support a team.
• Valid Driver's License and reliable transportation required.
• Ability to complete and maintain all ODP-required trainings and clearances.
• Excellent communication, organization, and problem-solving skills.
• Ability and willingness to obtain FLS certification through the NADSP within 6 months of employment (Company Paid).

Compensation & Benefits

• Competitive hourly wage
• Paid training and career development opportunities.
• Health, dental, and vision insurance.
• Paid time off and holiday pay.
• Employee recognition and advancement opportunities.