Residential Services Program Director

Health Care Administrators Association® (HCAA); Rhinelander (WI); On-site; USD 70,000 - 110,000; Full time

Job summary

Health Care Administrators Association® (HCAA) in Wisconsin seeks a mission-driven leader to oversee person-centered residential services, manage daily operations, and ensure compliant care.

You will supervise a multidisciplinary team, develop individualized service plans, partner with families and community agencies, track outcomes, and drive quality improvements while maintaining accurate documentation.

Qualifications

• Experience in managing residential or community-based services
• Strong leadership and team management abilities
• Knowledge of regulatory standards and compliance
• Excellent communication and collaboration skills
• Commitment to person-centered approaches and quality care

Responsibilities

• Leading person-centered residential services and overseeing daily operations
• Managing budgets and ensuring compliance with regulations
• Supervising a multidisciplinary team through hiring, training, and scheduling
• Developing individualized service plans and monitoring health and safety
• Partnering with families and community agencies to support clients
• Tracking outcomes, maintaining accurate documentation, and driving quality improvements

Skills

Leadership

Communication

Compliance knowledge

Team management

Job description

• Leading person-centered residential services and overseeing daily operations
• Managing budgets and ensuring compliance with regulations
• Supervising a multidisciplinary team through hiring, training, and scheduling
• Developing individualized service plans and monitoring health and safety
• Partnering with families and community agencies to support clients
• Tracking outcomes, maintaining accurate documentation, and driving quality improvements

Role:

Responsibilities Include

• Leading person-centered residential services and overseeing daily operations
• Managing budgets and ensuring compliance with regulations
• Supervising a multidisciplinary team through hiring, training, and scheduling
• Developing individualized service plans and monitoring health and safety
• Partnering with families and community agencies to support clients
• Tracking outcomes, maintaining accurate documentation, and driving quality improvements

Qualifications And Skills

• Experience in managing residential or community-based services
• Strong leadership and team management abilities
• Knowledge of regulatory standards and compliance
• Excellent communication and collaboration skills
• Commitment to person-centered approaches and quality care