Residential Services Manager - Lead Care & Growth

Abraxas Youth & Family Services; Ardmore (PA); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

DailyPay available

Medical, Dental & Vision Insurance

401(k) Retirement Plan

Paid Time Off

Employee Assistance Program

Wellness Programs

>Employee Referral Bonuses

Company-Paid Training

Job summary

Resources for Human Development (RHD) in Ardmore, PA, is seeking a Residential Manager to lead the Residential Service System team. You will supervise Direct Support Professionals, ensure high-quality services, and promote independence and community integration.

The role requires a Bachelor's degree, 5–6 years in related fields, previous supervisory experience in group homes, good leadership and communication skills, and valid driver's license. DailyPay and comprehensive benefits are offered.

Qualifications

• Bachelor's degree in a related field.
• 5-6 years of experience supporting individuals with developmental disabilities, mental illness, or substance use recovery.
• Previous supervisory or management experience in a group home or residential setting.
• Strong leadership, communication, organizational, and interpersonal skills.
• Basic computer proficiency, including email and electronic documentation systems.
• Valid driver's license, reliable transportation and state-required insurance coverage.
• Ability to successfully complete required background clearances and employment screenings.
• CPR and First Aid certification or ability to obtain after hire.

Responsibilities

• Provide direct supervision, coaching, mentoring, and performance management to Direct Support Professionals and Lead Staff.
• Manage staffing schedules, coverage plans, call-offs, time-off requests, and staffing emergencies.
• Oversee the day-to-day operations of assigned residential homes and ensure quality service delivery.
• Participate in consumer planning meetings and coordinate services that support individual goals and needs.
• Respond appropriately to incidents and crisis situations, ensuring proper documentation and follow‑up.
• Monitor medications, health-related concerns, and communication with agency nursing staff.
• Manage site budgets, consumer funds, and household expenditures.
• Ensure all required documentation, records, and reports are completed accurately and on time.
• Maintain licensing, regulatory, health, and safety compliance standards.
• Oversee the maintenance, cleanliness, and safety of residential properties and program vehicles.

Skills

Compassionate

Organized

Dependent

Team‑Oriented

Professional

Strong Leader

Solution-Focused

Committed to Helping Others

Education

Bachelor's Degree

Job description

Resources for Human Development (RHD) in Ardmore, PA, is seeking a Residential Manager to lead the Residential Service System team. You will supervise Direct Support Professionals, ensure high-quality services, and promote independence and community integration.

The role requires a Bachelor's degree, 5–6 years in related fields, previous supervisory experience in group homes, good leadership and communication skills, and valid driver's license. DailyPay and comprehensive benefits are offered.