Residential Services Manager

Volunteers of America-Greater New York; New York (NY); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Residential Services Manager to oversee front desk operations and security functions at a vital facility. This role is crucial in ensuring the safety and well-being of individuals experiencing domestic violence. The ideal candidate will possess strong coordination and communication skills, with a commitment to providing exceptional services. Join a forward-thinking organization that values personal growth and offers a comprehensive benefits package, including medical, dental, and vision coverage, retirement plans, and paid time off, including a special birthday holiday. Make a difference in the lives of those in need while advancing your career in a supportive environment.

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

Prescription Coverage

Life Insurance

Retirement Plan

Tuition Reimbursement

Paid Time Off

Paid Birthday Holiday

Qualifications

• Bachelor’s degree with three years of relevant work experience required.
• Strong communication and coordination skills are essential.

Responsibilities

• Coordinate front desk operations and documentation procedures.
• Supervise assigned staff and maintain client communication.

Skills

Coordination Skills

Written Communication

Verbal Communication

Organizational Skills

Record Keeping

Computer Skills

Education

Bachelor's Degree

Job description

Volunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization working to end homelessness in the New York area by 2050. We operate over 60 programs across New York City, Northern New Jersey, and Westchester County including emergency, transitional, and permanent housing. Our services extend to families experiencing homelessness, survivors of domestic violence, people living with HIV/AIDS, veterans, youth aging out of foster care, adults with behavioral health or substance use needs, and others in need, including a special education preschool program.

We are in search of new talent in the following position…

Position: Residential Service Manager

The Residential Services Manager is responsible for the front desk and security function of the facility.

Dove House is a program that provides comprehensive services and safe, anonymous housing for individuals and their children experiencing domestic violence. To learn more about the program, copy and paste this link into a browser: https://www.voa-gny.org/dv

Minimum Qualifications:

• Bachelor’s degree and three years of relevant work experience.
• Strong coordination skills, excellent written and verbal communication skills, excellent organizational skills, accurate record keeping, computer skills.

Residential Services Manager Principal Responsibilities:

1. Coordinate front desk operations.
2. Coordinate and ensure documentation of client arrival and departure procedures.
3. Coordinate resident programs.
4. Maintain communication with clients.
5. Supervise assigned staff.

We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:

• Medical, Dental, & Vision Coverage
• Prescription Coverage
• Life Insurance
• Retirement Plan
• Tuition Reimbursement
• Paid Time Off, including a Paid Birthday Holiday

And much more!

Please note: Benefits for part-time employees may vary.

To learn more about VOA-Greater New York, copy and paste this link into a browser: https://www.voa-gny.org/about

VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today!