Client Services Manager

Dudek LLC; Mississippi; Remote; USD 60,000 - 80,000; Part time

Job summary

A leading company is seeking a Client Services Manager to develop client relations and grow project portfolios in the southeast. The role requires strong client service skills, business development experience, and the ability to lead multiple project teams. This position is part-time and fully remote within Florida.

Qualifications

• 15+ years’ experience in environmental consulting or a related field.
• Experience with business development and client management in environmental and engineering services.

Responsibilities

• Foster client connections through existing relationships and proactive business development.
• Lead client interview presentations, proposals, and strategy formulation.
• Promote a culture of teamwork, engagement, quality service, and customer satisfaction.

Skills

Client Service

Business Development

Teamwork

Creativity

Innovation

Education

Bachelor’s degree in environmental science

Bachelor’s degree in biology

Bachelor’s degree in planning

Job description

Location(s): Florida
Practice/Department: Emerging Regions
Internal Title: Client Services Manager
Work Environment: Part-Time Remote (Florida)
Compensation: TBD
Dudek’s journey began in 1980 with a vision to serve Southern California’s water and wastewater agencies.
Today, we are a 100% employee-owned firm supporting clients nationwide and delivering projects that improve and protect the built and natural environments of communities throughout the United States. Our work has been recognized by leading industry organizations, and we’ve been honored with multiple national Top Workplace Awards.
Our employee-owners are unified by a singular commitment to supporting projects that address key societal issues, such as the transition to renewable energy, infrastructure hardening and repair, environmental protection, and community resilience.
Learn more about our award-winning culture, the benefits and perks of being a Dudekian, and the projects you will have the opportunity to shape.

Who You Are

As an employee-owner, you embrace accountability, working safely, and collaboration while thinking resourcefully and independently.
Like all Dudekians, you are curious and solution-oriented, with the ability to adapt quickly to changes and approach challenges with a spirit of innovation.

How You’ll Make an Impact

Dudek is seeking a Client Services Manager that is proficient in client service and will specialize in developing client relations to grow client project portfolios in the southeast. The client services manager position will have the ability to effectively lead multiple project teams operating concurrently and a proven track record for executing business development plan strategies in the southeast.

This position will be part-time and fully remote within the state of Florida.

Duties and Responsibilities

• Foster client connections through existing relationships and proactive business development while working with other colleagues to anticipate and pursue client strategies.
• Promote a culture of teamwork, engagement, quality service, and customer satisfaction to our clients.
• Enhance Dudek’s professional reputation and demonstrate the ability to be creative and innovative while representing Dudek in a professional manner.
• Provide QA/QC of Dudek-prepared work products and mentorship on methods to improve technical reports and permitting documents.
• Achieve business plan targets by leading new client pursuits, maintaining existing client relations, and diversifying services.
• Lead client interview presentations, proposals, and strategy formulation.
• Actively engage in team development by identifying and recruiting talent to meet existing client needs and expand into new services opportunities.

Minimum Qualifications

• 15+ years’ experience in environmental consulting or a related field.
• Bachelor’s degree in environmental science, biology, planning, or a related field, or equivalent work experience.
• Experience with business development and client management in environmental and engineering services.
• Registered PE in Florida
• Must possess a valid driver’s license and have active personal automobile liability insurance by the first day of employment

Preferred Qualifications

• Expertise in federal and state regulatory processes, including NEPA compliance, Endangered Species Act (ESA), Clean Water Act (CWA), and land use planning.
• Strong technical writing and research skills as well as solid written and verbal communication skills.
• Highly organized with the ability to multi-task in a fast-paced environment.
• Self-motivated with an interest in learning and growing as a leader in client business development strategies.
• Understanding of budgeting, financial tracking, and profitability

Compensation: TBD
*Final agreed-upon compensation will be based on a variety of factors including, but not limited to, an individual’s related experience, education, certifications, skills, and work location. Successful candidates must pass a pre-employment drug test and background check prior to beginning employment.

Working Conditions
Environment

• This job operates in a remote or office-based environment and this role routinely uses standard office equipment such as computers, phones, printers, etc.

Physical Requirements
The physical demands described here are representative of those that must be met to successfully perform the essential functions of the job. This job requires the following:

• Working on a computer, sitting, or standing for long periods of time in an office or remote office setting.
• Attending meetings, both in person and virtually, and speaking on the phone with peers, clients, etc.
• Specific vision abilities, including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Dudek is committed to creating a workplace where all employees, regardless of their background, feel valued, respected, and have equal opportunities to succeed. We believe that a diverse and inclusive workforce is essential to our business success, and we are dedicated to fostering a culture where everyone can thrive. We are committed to fair and equitable processes, based on merit, free from any discrimination.

Dudek is genuinely committed to equal employment opportunities within our company and on our project teams. Dudek is also committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in Dudek’s operations and prohibits unlawful discrimination by any employee of Dudek, including supervisors and coworkers. Equal employment opportunities will be extended to all persons (including those with disability and veteran status) in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, compensation, benefits, discipline, layoff, recall, and termination. Any employee who violates this policy and Dudek’s commitment to equal employment opportunities will be subject to disciplinary action.

Dudek is a U.S.-based employer. All positions are based in the United States and require U.S. work authorization.