Residential Services Lead — Care & Operations

Lifetime Assistance, Inc.; New York (NY); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

No-Premium Health Insurance

Education Support

Paid Training & Coaching

Career Growth

Work-Life Harmony

Caring Culture

Job summary

Lifetime Assistance, Inc. is hiring an Assistant Residence Manager for Spencerport, NY. This full-time, on-site role supports daily operations of a residential home, oversees staff and scheduling, and ensures compassionate, person-centered services.

The position includes medication administration, coordination of medical appointments, and development of individualized service plans. The candidate should have a high school diploma (or equivalent) with related experience, or one year of college

Qualifications

• Education: High school diploma or equivalent plus one year of related experience, OR one year of college coursework in human services or a related field.
• Certifications: CPR/First Aid (or ability to obtain); SCIP-R Level I required, Level II may be required depending on assignment.
• Driving: Must meet Lifetime Assistance Vehicle Operator requirements including a valid driver’s license and 2 years of driving experience.
• Skills: Strong leadership, communication, organizational and documentation skills; familiarity with OPWDD regulations preferred.

Responsibilities

• Support daily operations of a residential home, ensuring compassionate, person-centered services.
• Assist individuals with daily living skills, communication, recreation, and community inclusion.
• Administer and monitor medications; coordinate and track medical appointments.
• Supervise and support staff schedules, training, and responsibilities; act as shift leader and assume leadership in the Residence Manager’s absence.
• Assist in developing and implementing individualized service plans, nursing plans, and behavioral support strategies.
• Maintain accurate documentation in compliance with OPWDD and agency requirements.
• Respond to behavioral or medical emergencies, implementing SCIP-R and crisis response strategies.
• Collaborate with families, advocates, clinicians, and staff to ensure holistic, individualized support.

Skills

Leadership

Communication

Organizational

Documentation

OPWDD regulations

Education

High school diploma +1 year related experience OR 1 year college coursework in human services

Job description

Lifetime Assistance, Inc. is hiring an Assistant Residence Manager for Spencerport, NY. This full-time, on-site role supports daily operations of a residential home, oversees staff and scheduling, and ensures compassionate, person-centered services.

The position includes medication administration, coordination of medical appointments, and development of individualized service plans. The candidate should have a high school diploma (or equivalent) with related experience, or one year of college