Residential Services Lead: Advocacy, Training & Compliance

The Arc of Central Alabama; Birmingham (AL); On-site; USD 45,000 - 65,000; Full time

Job summary

The Arc of Central Alabama seeks a Community Waiver Coordinator to lead group home operations in Birmingham, ensuring quality service delivery meets agency standards and supports individuals served. You will collaborate with the Director of Residential Services to maintain responsive programs.

You will oversee staff development, provide in-service training, and advocate for individuals served, while guiding Home Managers and direct care staff in following work plans and procedures in a

Qualifications

• Bachelor's degree in a Human Services-related field.
• Experience with IDD required.
• 1–2 years of supervisory or management experience.
• Excellent oral and written communication skills.

Responsibilities

• Provide guidance and direction to Group Home Managers and direct care staff to ensure compliance with work plans and home procedures.
• Ensure the delivery of quality human service programs for individuals served by the organization.
• Be responsive to the needs of individuals served within the home.
• Provide in-service training and ongoing training for employees.
• Participate in the development of Person-Centered Plans.
• Serve as an advocate for individuals served.
• Assist the Director of Residential Services with overall efficiency in the management of the homes within the unit.
• Perform additional duties as assigned by leadership.

Skills

Leadership

Person-centered planning

Communication

Schedule management

Crisis response

Education

Bachelor's degree in Human Services or related field

Job description

The Arc of Central Alabama seeks a Community Waiver Coordinator to lead group home operations in Birmingham, ensuring quality service delivery meets agency standards and supports individuals served. You will collaborate with the Director of Residential Services to maintain responsive programs.

You will oversee staff development, provide in-service training, and advocate for individuals served, while guiding Home Managers and direct care staff in following work plans and procedures in a