Residential Services GM — Growth & Ops Leader

Aksarben Heating, Air Conditioning, Plumbing; Florida; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Base salary + bonus

Benefits package

Vehicle allowance

PTO & holidays

401(k) with match

Year-round work

Leadership development

Growth opportunities

Job summary

Unique Services in Bradenton, FL is seeking an experienced General Manager to lead our residential services operation. You will be responsible for overall location performance, including revenue growth, profitability, customer satisfaction, and employee development.

Lead, coach, and hold department leaders accountable while building a high‑performance culture built on accountability, teamwork, and continuous improvement. Strong financial acumen is essential.

Qualifications

• Bachelor's degree in business, management, or related field preferred; equivalent leadership experience considered.
• Minimum of 6 years of progressive leadership experience with responsibility for business operations and team performance.
• Demonstrated experience managing profit and loss, budgets, revenue growth, and operational performance.
• Proven track record of meeting or exceeding revenue and profitability goals.
• Experience leading managers and developing high-performing teams.
• Strong financial acumen with the ability to analyze performance data and translate findings into action.

Responsibilities

• Provide full operational and financial leadership for the location, including revenue, profitability, budgeting, and overall business performance.
• Develop and execute strategies to achieve and exceed sales, service, operational, and customer satisfaction goals.
• Lead, coach, and hold department leaders accountable for achieving performance expectations.
• Monitor key performance indicators and use business data to identify opportunities, resolve challenges, and improve results.
• Create a strong culture of accountability, teamwork, employee engagement, and exceptional customer service.
• Ensure company policies, procedures, safety standards, and operating practices are consistently followed.
• Recruit, develop, and retain high-performing leaders and team members.
• Conduct regular performance reviews and provide ongoing coaching, feedback, and professional development.
• Review business forecasts, budgets, staffing levels, and financial reports to ensure the location is positioned for continued growth.
• Maintain visibility throughout the operation and promptly address employee, customer, and business concerns.
• Identify opportunities to improve efficiency, productivity, service delivery, and overall profitability.
• Partner with regional and corporate leadership to implement company initiatives and share best practices across the organization.

Skills

Leadership

Financial analysis

Strategic planning

Customer service

Communication

Education

Bachelor's degree in business/management

Tools

Microsoft Office

Business reporting tools

Job description

Unique Services in Bradenton, FL is seeking an experienced General Manager to lead our residential services operation. You will be responsible for overall location performance, including revenue growth, profitability, customer satisfaction, and employee development.

Lead, coach, and hold department leaders accountable while building a high‑performance culture built on accountability, teamwork, and continuous improvement. Strong financial acumen is essential.