Residential Service Technician: HVAC & Smart Home Expert

The SEER Group; Spokane (WA); On-site; USD 44,000 - 47,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision Insurance

Life Insurance - $15K

Employee discount

Paid time off

Personal Day

Sick time

Paid Holidays

Traditional 401K + Roth IRA with 4% Em

Employer match

Job summary

Sturm Heating and Air conditioning in Spokane, WA is seeking a Residential Service Technician to diagnose, repair, and maintain homeowners' systems. The role emphasizes timely service calls, accurate documentation, and customer satisfaction.

Responsibilities include troubleshooting HVAC, electrical, networking, and smart-home devices, performing required maintenance, and educating customers on proper operation and preventative care.

Qualifications

• High school diploma or equivalent; technical training preferred.
• Previous service, maintenance, or technical repair experience.
• Ability to pass background check and drug screening.
• Valid driver's license with clean driving record.

Responsibilities

• Diagnose and repair residential systems such as HVAC, internet, cable, satellite, security, and smart devices.
• Respond to service calls and troubleshoot issues efficiently.
• Perform maintenance and upgrades on existing systems.
• Test equipment to ensure proper functionality after repairs.
• Educate customers on system use and preventative care.
• Document service calls, repairs, and parts used accurately.
• Maintain tools, equipment, and company vehicles.
• Follow safety guidelines and company procedures.
• Deliver excellent customer service and maintain a professional appearance.

Skills

Troubleshooting

Diagnostic skills

Customer service

Independent work

Time management

Communication skills

Physical ability

Electrical systems knowledge

Networking knowledge

Driving

Education

High school diploma or equivalent

Technical training

Job description

Sturm Heating and Air conditioning in Spokane, WA is seeking a Residential Service Technician to diagnose, repair, and maintain homeowners' systems. The role emphasizes timely service calls, accurate documentation, and customer satisfaction.

Responsibilities include troubleshooting HVAC, electrical, networking, and smart-home devices, performing required maintenance, and educating customers on proper operation and preventative care.