Residential Service Tech (56189)

Seer Group; Spokane (WA); On-site; USD 41,000 - 47,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision Insurance

Company paid Life Insurance - $15K

Employee discount

Paid time off

Personal Day

Sick time

Paid Holidays

Traditional 401K + Roth IRA with 4% Em

Job summary

Sturm Heating and Air Conditioning is seeking a Residential Service Technician in Spokane, WA. The role involves diagnosing, repairing, and maintaining residential systems, responding to service calls, and ensuring customer satisfaction with timely and effective solutions.

Requirements include a high school diploma or technical training, experience in service or repair roles, and a valid driver’s license with a clean record.

Qualifications

• High school diploma or equivalent (technical training preferred)
• Previous experience in service, maintenance, or technical repair roles
• Knowledge of electrical systems, networking, or mechanical systems (depending on industry)
• Valid driver's license with a clean driving record
• Ability to pass background
• Strong troubleshooting and diagnostic skills
• Effective communication and customer service skills
• Ability to work independently in the field
• Time management and organizational skills
• Comfortable working in various environments (indoors, outdoors, confined spaces, heights)
• Ability to lift-up to 50 lbs.

Responsibilities

• Diagnose and repair residential systems such as internet, cable, satellite, security, HVAC, or smart home devices
• Respond to service calls and troubleshoot technical issues efficiently
• Perform maintenance and upgrades on existing systems
• Test equipment to ensure proper functionality after repairs
• Educate customers on system use and preventative care
• Document service calls, repairs, and parts used accurately
• Maintain tools, equipment, and company vehicles
• Follow safety guidelines and company procedures
• Deliver excellent customer service and maintain a professional appearance

Skills

Troubleshooting

Customer service

Independent work

Time management

Education

High school diploma

Tools

HVAC equipment knowledge

Electrical systems

Networking basics

Mechanical systems

Job description

Job Details: Job Location: Sturm Heating and Air Conditioning - Spokane, WA 99202, Position Type: Full Time, Salary Range: $30.00 - $34.00 Hourly,

Sturm Heating and Air conditioning is looking for a Residential Service Technician!!

Spokane, WA 99202

The Residential Service Technician is responsible for diagnosing, repairing, and maintaining equipment and systems in customers' homes. This role focuses on troubleshooting issues, performing service calls, and ensuring customer satisfaction through timely and effective solutions.

Pay: $32.00 - $34.00 DOE

Visit our website for other opportunities: https://www.sturmheating.com

Responsibilities

• Diagnose and repair residential systems such as internet, cable, satellite, security, HVAC, or smart home devices
• Respond to service calls and troubleshoot technical issues efficiently
• Perform maintenance and upgrades on existing systems
• Test equipment to ensure proper functionality after repairs
• Educate customers on system use and preventative care
• Document service calls, repairs, and parts used accurately
• Maintain tools, equipment, and company vehicles
• Follow safety guidelines and company procedures
• Deliver excellent customer service and maintain a professional appearance

Qualifications

• High school diploma or equivalent (technical training preferred)
• Previous experience in service, maintenance, or technical repair roles
• Knowledge of electrical systems, networking, or mechanical systems (depending on industry)
• Valid driver's license with a clean driving record
• Ability to pass background
• Strong troubleshooting and diagnostic skills
• Effective communication and customer service skills
• Ability to work independently in the field
• Time management and organizational skills
• Comfortable working in various environments (indoors, outdoors, confined spaces, heights)
• Ability to lift-up to 50 lbs.

Benefits

• Health insurance
• Dental insurance
• Vision Insurance
• Company paid Life Insurance - $15K
• Employee discount
• Paid time off
• Personal Day
• Sick time
• Paid Holidays
• Traditional 401K + Roth IRA with 4% Employer match

Qualifications: 5+ years experience as an HVAC residential service technician. Must have a valid driver license and clean driving history. Able to pass a background and drug screening

Competencies

Ability to work independently in a timely manner, making sure job is done correctly the first time. Must have excellent organizational skills. Must have good oral and written communications skills. Observe all company procedures and safety rules. Work as part of our team to ensure customer satisfaction. Able to work in a fast-paced environment. Must have basic computer skills and be able to utilize mobile device throughout the work day.