HVAC Service Technician

Peak Plumbing Heating & Air; Coeur d'Alene (ID); On-site; USD 80,000 - 150,000; Full time

Benefits offered by this job

Service vehicle

Training and coaching

Advancement opportunities

Uniforms and modern tools

Competitive pay

Team-oriented culture

Technical support

Job summary

Peak Plumbing Heating & Air in North Idaho is hiring a full-time HVAC Service Technician to diagnose, repair, and maintain residential heating and cooling systems, including furnaces, air conditioners, heat pumps, and related equipment. You will perform service calls, conduct preventive maintenance, and communicate clearly with homeowners.

You will provide accurate estimates, document work, follow safety guidelines, and collaborate with the service team to ensure high customer satisfaction.

Qualifications

• Strong focus on customer satisfaction with clear communication and respectful in-home service.
• Proficiency in troubleshooting HVAC systems to identify issues and verify proper operation.
• Knowledge of EPA regulations and possession of EPA certification for handling refrigerants or ability to obtain it.
• Experience with maintenance and repair of residential HVAC equipment, including furnaces, air conditioners, and heat pumps.
• Skill in implementing preventive maintenance plans to extend equipment life and improve system efficiency.

Responsibilities

• Perform service calls, complete preventive maintenance, verify system performance.
• Explain findings and solutions to homeowners and provide accurate estimates.
• Document work performed and ensure job sites are left clean and safe.
• Follow safety and regulatory guidelines and collaborate with the service team to maintain customer satisfaction.
• Travel between service locations in the Spokane-Coeur d'Alene Area as needed.

Skills

Customer service

Clear communication

HVAC troubleshooting

Safety practices

Attention to detail

Time management

Independent work

Physical stamina

Reading schematics

Education

Trade school or apprenticeship

EPA certification preferred

Job description

Company Description

Peak Plumbing Heating & Air is a locally owned home service company specializing in residential plumbing, heating, and air conditioning across North Idaho. The team supports homeowners with reliable repairs, maintenance, and full system replacements, focusing on comfort, safety, and confidence in the home. Technicians emphasize clear communication, respect for the customer’s property, and quality workmanship to build long-term relationships, not just complete single service calls. Services cover plumbing repairs, water heaters, drains and fixtures, furnaces, air conditioning, HVAC maintenance, system replacements, and indoor comfort solutions. Peak Plumbing Heating & Air proudly serves Coeur d'Alene, Hayden, Post Falls, and surrounding communities while expanding its team and capabilities.

Role Description

The HVAC Service Technician is a full-time, on-site role based in the Spokane-Coeur d'Alene Area. This role is responsible for diagnosing, repairing, and maintaining residential heating, ventilation, and air conditioning systems, including furnaces, air conditioners, heat pumps, and related equipment. Daily tasks include performing service calls, completing preventive maintenance, verifying system performance, and recommending repair or replacement options. The technician will communicate clearly with homeowners, explain findings and solutions, provide accurate estimates, and ensure each job site is left clean and safe. The role also involves documenting work performed, following safety and regulatory guidelines, collaborating with the service team, and supporting a high level of customer satisfaction.

What We Offer

• Competitive compensation with excellent earning potential.
• Brand-new, fully equipped company service vehicle.
• Ongoing training, coaching, and technical support.
• Opportunities for advancement as Peak continues to grow throughout North Idaho.
• A clean, professional company focused on quality workmanship and customer satisfaction.
• Supportive leadership and a team-oriented culture.
• Company-provided uniforms and modern tools to help you succeed.

Compensation

• Expected earning potential: $80,000 to $150,000+ annually, depending on experience and performance.

Qualifications

• Strong focus on customer satisfaction, including clear communication, professionalism, and respectful in-home service.
• Proficiency in troubleshooting HVAC systems to identify issues, recommend solutions, and verify proper operation.
• Knowledge of EPA regulations and possession of EPA certification for handling refrigerants or the ability to obtain it.
• Experience with maintenance and repair of residential HVAC equipment, including furnaces, air conditioners, and heat pumps.
• Skill in implementing preventive maintenance plans to extend equipment life and improve system efficiency.
• Understanding of basic plumbing concepts is beneficial, particularly as they relate to water heaters and indoor comfort systems.
• Ability to read and interpret technical manuals, schematics, and work orders; strong attention to detail and safety practices.
• Valid driver’s license with a clean driving record and ability to travel between service locations in the Spokane-Coeur d'Alene Area.
• Previous experience as an HVAC technician or related field; trade school, apprenticeship, or relevant certifications preferred.
• Capability to work independently, manage time effectively, and handle physical demands such as lifting, bending