Residential Service Plumbing Technician

ANCLA PLUMBING LLC; Tempe (AZ); Presencial; USD 70.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k)

401(k) matching

Bonus based on performance

Company car

Dental insurance

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Descripción de la vacante

ANCLA PLUMBING LLC is expanding its residential service division in the Phoenix market. We’re seeking an experienced technician who can diagnose problems, communicate options clearly, and deliver high-quality work across the Phoenix metro area.

You’ll help build processes, set customer-experience standards, and contribute to the growth of a new service department with a strong emphasis on ethics and professionalism.

Formación

• Diagnose residential plumbing problems and explain solutions clearly.
• Build trust with homeowners and present Good / Better / Best options ethically.
• Maintain workmanship, cleanliness, documentation, and follow-through.
• Be accountable for results and willing to contribute to process improvements.

Responsabilidades

• Run residential service, repair, and replacement calls across the Phoenix metro area.
• Diagnose issues, document findings, and present clear repair or replacement options.
• Complete high-quality work to applicable codes and company standards.
• Create a five-star customer experience from arrival through payment and follow-up.
• Recommend upgrades only when they genuinely improve safety, reliability, efficiency, or peace of mind.
• Help shape the systems, standards, and culture of a new service department.

Descripción del empleo

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company car
• Dental insurance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

This Is More Than Another Plumbing Job

Most plumbing companies are looking for another employee. We’re looking for an experienced professional who can help us build the best residential plumbing service company in the Phoenix market.

Ancla Plumbing has spent years building a strong reputation in Arizona residential plumbing. Now we’re growing our home service division and looking for a top technician who knows the trade, can communicate and sell ethically, and wants a real seat at the table as we build.

If you are already successful but know you are capable of more, we should talk.

Who We’re Looking For

• Accurately diagnoses residential plumbing problems and explains the solution clearly.
• Builds trust with homeowners and presents Good / Better / Best options without pressure or gimmicks.
• Understands that ethical selling means helping customers make the right decision for their home.
• Takes pride in workmanship, cleanliness, documentation, and follow-through.
• Wants performance-based earning potential and is comfortable being accountable for results.
• Can help improve processes, customer experience, pricing feedback, and field standards as the division grows.

What You’ll Do

• Run residential service, repair, and replacement calls across the Phoenix metro area.
• Diagnose issues, document findings, and present clear repair or replacement options.
• Complete high-quality work to applicable codes and company standards.
• Create a five-star customer experience from arrival through payment and follow-up.
• Recommend upgrades only when they genuinely improve safety, reliability, efficiency, or peace of mind.
• Help shape the systems, standards, and culture of a new service department.

Why This Opportunity Is Different

• Help build the department: You will have direct input on processes, service offerings, field standards, customer experience, and what we improve next.
• Top pay for top performance: We are willing to pay top dollar for a technician who can diagnose, communicate, sell ethically, and deliver outstanding work.
• Direct access to leadership: You will not be buried inside a giant corporate structure. Your ideas and field feedback will matter.
• High standards, no drama: We want professionals who take ownership, communicate directly, and do what is right for the customer and the team.
• Real growth runway: As the service division grows, leadership opportunities will grow with it.

Compensation & Support

• Industry-leading compensation with strong performance upside
• Company vehicle and fuel card
• Company uniforms and modern field support
• Paid training and development
• Paid time off and paid holidays
• Bonus and advancement opportunities as the department grows

This Role Is Not for Everyone

• You blame the dispatcher, customer, pricing, or company whenever a call does not go your way.
• You dislike talking with homeowners or presenting options.
• You cut corners when no one is watching.
• You want top-performer pay without top-performer standards.
• You only want to clock in, run the minimum, and go home.

You’ll Thrive Here If You Want...

• Big opportunity
• Big responsibility
• Big earning potential
• A chance to help build something you can be proud of