Residential Service Plumber: Diagnostics & Installations

Work With Your Handz LLC; Danbury (CT); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

Medical and Dental plans

401(k) with company match

Company vehicle

Gas card

Uniform program

Company iPad/device

Job summary

Work With Your Handz LLC is seeking an experienced Residential Service Plumber to work on Chicago-area calls. You will diagnose, repair, and install residential plumbing systems while explaining options to homeowners with integrity.

Join a team that values craftsmanship and customer experience; you will use ServiceTitan daily, maintain vehicles and stock, and collaborate with dispatch and management. A license and 3–5 years' experience are required.

Qualifications

• 3–5 years of hands-on experience in residential plumbing service.
• Plumbing license REQUIRED.
• Strong technical expertise in residential supply/drain systems, water heaters, rodding/drain cleaning, and pipe repair.
• Exceptional interpersonal skills; coachable and committed to honest recommendations.
• Familiarity with digital field service platforms; ServiceTitan preferred.
• Valid driver's license with clean driving record (MVR) and willingness to pass background checks and drug testing.
• Possession of standard personal hand tools (specialty tools provided by the company).

Responsibilities

• Diagnose, repair, and install residential plumbing systems on service calls.
• Perform diagnostic troubleshooting, repairs, maintenance, and installations including water heaters, fixtures, piping, drains, and sewer lines.
• Present clear, multi-option solutions to homeowners.
• Log job notes, estimates, and receipts in ServiceTitan.
• Maintain clear communication with homeowners and transparent pricing.
• Keep company vehicle stocked and maintained.
• Collaborate with dispatch, customer service, and management.
• Attend safety trainings and participate in on-call rotation.

Skills

Interpersonal skills

Problem-solving

Communication

Team collaboration

Tools

ServiceTitan

Job description

Work With Your Handz LLC is seeking an experienced Residential Service Plumber to work on Chicago-area calls. You will diagnose, repair, and install residential plumbing systems while explaining options to homeowners with integrity.

Join a team that values craftsmanship and customer experience; you will use ServiceTitan daily, maintain vehicles and stock, and collaborate with dispatch and management. A license and 3–5 years' experience are required.