Residential Service Plumber - Earn $85k+ OTE in Chicagoland

Gilder Search Group; Chicago (IL); On-site; USD 85,000 - 130,000; Full time

Benefits offered by this job

Medical and Dental plans

401(k) retirement plan with company"s

Company vehicle

Gas card

iPad/device for field service

Job summary

Gilder Search Group seeks an experienced Residential Service Plumber in Chicago, IL to diagnose, repair, and install residential plumbing systems across the Chicagoland area with a focus on craftsmanship and customer experience.

Use ServiceTitan daily, collaborate with dispatch and management, and participate in safety trainings and on-call rotations. A plumbing license and 3–5 years of experience are required.

Qualifications

• 3–5 years of hands-on experience in residential plumbing service.
• Plumbing license REQUIRED.
• Strong knowledge of residential supply/drain systems, water heaters (tank and tankless), rodding/drain cleaning, and pipe repair.
• Exceptional interpersonal skills; coachable, manageable, and committed to delivering honest recommendations.
• Familiarity with digital field service platforms (ServiceTitan experience preferred).
• Valid driver’s license with a clean driving record (MVR), and willingness to complete background checks and drug testing.
• Possession of standard personal hand tools (specialty tools and power equipment provided by the company).

Responsibilities

• Diagnose, repair, and install residential plumbing systems across residential plumbing, including water heaters, fixtures, piping, drain clearing, and sewer lines.
• Perform thorough evaluations on every call, inspect main lines, and present clear, multi-option solutions to homeowners.
• Utilize field management software (ServiceTitan) daily to log job notes, create estimates, track workflows, and process customer receipts.
• Maintain clear, honest communication with homeowners, explaining technical issues in accessible terms and providing transparent pricing.
• Keep company service vehicles clean, fully stocked, organized, and properly maintained.
• Collaborate effectively with dispatch, customer service, and management to maintain daily efficiency.
• Participate in regular team meetings, safety trainings, and ongoing technical development.
• Participate in a shared on-call rotation to address emergency service needs.

Skills

Residential plumbing

Troubleshooting

Customer communication

On-site professionalism

Tools

ServiceTitan

Job description

Gilder Search Group seeks an experienced Residential Service Plumber in Chicago, IL to diagnose, repair, and install residential plumbing systems across the Chicagoland area with a focus on craftsmanship and customer experience.

Use ServiceTitan daily, collaborate with dispatch and management, and participate in safety trainings and on-call rotations. A plumbing license and 3–5 years of experience are required.