Residential Service Electrician

Hope Plumbing; Indianapolis, Northern (IN, KY); Hybrid; USD 100,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Company truck

Fuel card

PTO (up to 4 weeks)

401k retirement plan

No on-call

Job summary

Hope Plumbing, Heating & Cooling is seeking an experienced residential electrical technician to perform in-home service calls, evaluate electrical systems, and educate customers on upgrading equipment and financing options. The role emphasizes safety, efficiency, and exceptional customer service within a team-focused environment.

Qualified candidates have 3+ years of residential electrical experience, a clean driving record, and strong communication skills.

Qualifications

• Three (3)+ years of residential electrical experience.
• Strong service sales aptitude with ability to build trust and recommend solutions.
• Excellent communication, organization, and follow-through.

Responsibilities

• Perform general residential electrical in-home service calls.
• Evaluate electrical systems to diagnose issues and spot safety concerns.
• Educate customers on upgrades and financing options to improve safety and efficiency.
• Maintain a clean, organized job site and communicate with dispatch.

Skills

Residential electrical

Tools

ServiceTitan

Job description

Opportunity Highlight: Sign On-Bonus for qualified applicants!!!!

Hope Plumbing, Heating & Cooling is one of Indianapolis's most trusted residential home service companies, proudly serving homeowners with expert plumbing, HVAC, and electrical services. When you join Hope, you'll become part of a team that values integrity, teamwork, and exceptional customer service while investing in your long-term success through ongoing training, career development, and opportunities for advancement. We are a sales-driven, service-focused organization where our electricians do more than fix issues, they educate customers, perform comprehensive system evaluations, and identify opportunities to improve safety, efficiency, and overall home performance. We believe in a value-based approach to service, where doing what's right for the customer naturally drives results, allowing our electricians to build trust, maximize their earning potential, and grow rewarding careers.

Reasons to Join Hope:

• We have HVAC Techsthat make over $110k a year and we can prove it!
• Company sponsored Health insurance benefits (Medical, Vision, Dental).
• Company provided cell phone.
• No On-Call!!!
• Long term & short term disability & life insurance.
• Company sponsored PTO (Up to 4 weeks) and Holidays!
• Company Sponsored retirement plan 401k!
• Maternity / Paternity Leave :)
• Paid ongoing training and career development.
• Company-provided truck and fuel card. Deploy from home :)
• Paid on-going training and opportunities for advancement.
• Career advancement opportunities with a growing organization.
• Fun company wide events for you and your family - come join out culture!

Responsibilities:

• Complete all general residential electrical in-home, service calls.
• Perform thorough electrical system evaluations to diagnose issues, identify safety concerns, and spot code violations.
• Use a consultative sales, value-based approach to educate customers and recommend upgrades that improve safety, efficiency, and overall system reliability.
• Establish customer rapport and ask proper lifestyle questions to troubleshoot electrical system malfunctions.
• Educate and assist customers in choosing the best finance options and maintenance plans.
• Explain replacement opportunities for aging, inefficient or underperforming systems.
• Understand your service criteria and hold yourself accountable for exceeding revenue goals.
• Show yourself as professional and knowledgeable to win new referrals and repeat business.
• Work alongside customer service and dispatch to ensure overall success of the business.
• Maintain a clean, organized job site and well inventoried truck.
• Participate actively in all training exercises, morning meetings, trade shows and retreats.

Qualifications:

• Three (3)+ Years of residential electrical experience.
• Clean driving record with no major infractions with the ability to pass a BMV.
• Developed and proven track record of service in residential electrical systems.
• Strong service sales aptitude with the ability to build trust, communicate effectively, and confidently recommend solutions that align with customer needs and add value.
• Experience using ServiceTitan is highly desirable or strong technical and computer skills with the ability to learn quickly.
• Highly organized with exceptional follow-through abilities.
• Strong verbal and written communications.
• High integrity with advanced social skills and ability to make solid connections.
• Strong desire to be a better technician tomorrow than you are today.
• Competitive individual contributor who also loves to win as a team.