Residential Security Technician & Advisor - Weekly Pay + Commission

Safe Haven Security Services, LLC.; Cincinnati (OH); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Weekly pay

PTO

Medical, Dental, Vision, Life

401k

EAP

Newsweek recognition

ADT Authorized Dealer

Job summary

Safe Haven Security LLC is seeking an Installation Technician / Security Advisor to install, service, and troubleshoot residential alarm and automation systems, ensuring optimal performance and customer peace of mind. You will engage customers, perform testing, and complete thorough documentation, while staying current with industry standards.

Join a team dedicated to excellence in home security and customer service, with opportunities for growth and ongoing training in a fast-paced environment.

Qualifications

• Must have or be able to obtain basic tools.
• Experience installing, troubleshooting, and maintaining security systems.
• Excellent interpersonal and communication skills when engaging with customers.
• Strong problem-solving to identify root causes and implement fixes.

Responsibilities

• Install security alarm systems including control panels, sensors, cameras, and related equipment.
• Engage in sales consultations with customers to recommend security solutions.
• Diagnose and troubleshoot issues to ensure proper function of alarm systems.
• Conduct thorough testing of installed systems and perform adjustments or repairs as needed.
• Educate customers on proper operation of their security systems.
• Complete installation reports, service tickets, and inventory records accurately.
• Stay updated on security technologies and industry standards in a fast-paced environment.

Skills

Basic tool handling

Security system installation

Customer communication

Diagnostic reasoning

Tools

Control panels

Sensors

Cameras

Other equipment

Job description

Safe Haven Security LLC is seeking an Installation Technician / Security Advisor to install, service, and troubleshoot residential alarm and automation systems, ensuring optimal performance and customer peace of mind. You will engage customers, perform testing, and complete thorough documentation, while staying current with industry standards.

Join a team dedicated to excellence in home security and customer service, with opportunities for growth and ongoing training in a fast-paced environment.