Residential Security Install Technician - Educate & Install

ADT Security Services; Columbus, Northern (OH, KY); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Full benefits on first of month after

Casual yet energetic and engaging work

Medical, Dental, Vision, 401(k) with  

Paid vacation time

Tuition reimbursement

Employee referral bonuses

Career growth opportunities

Job summary

ADT Security Services is seeking a Residential Installation Technician to design, install, and educate customers on security systems at homes or small businesses. You’ll assess needs, install equipment, test functionality, and ensure a safe, tidy work site.

This role emphasizes customer service and teamwork in a dynamic setting. Requirements include a High School diploma (trade school is a plus), strong technical aptitude, good communication skills, and a valid driver's license.

Qualifications

• Customer focused and customer driven mindset.
• Technical aptitude.
• Strong verbal communication.
• Thrive in the face of uncertainty.
• Valid driver's license.
• High School degree or the equivalent.
• Electronic Trade School training is a plus.

Responsibilities

• Work with the customer to determine optimal system and equipment.
• Install and test the operations of all equipment to ensure proper functionality and signal reception.
• Evaluate the information provided and work with the customer to provide the best possible solution for their location.
• Identify opportunities to improve the use and functionality of the customers system and provide those recommendations.
• Pursue safety practices to safeguard against injury and damage to property.
• Assure against loss of unused materials, ladders, and tools on a job site or office location.
• Collect all debris, patch any holes, and clean the site, leaving it as nice or in better condition than when started.
• And any other duties needed to help drive our vision, fulfill our mission and abide by our organization’s values.
• You will work in a dynamic, collaborative environment, working closely with customers and coworkers.
• This role involves providing solutions by visiting customers at their homes or businesses.

Skills

Customer focus

Technical aptitude

Verbal communication

Adaptability

Driver's license

Education

High School diploma

Trade school training (electronic)

Job description

ADT Security Services is seeking a Residential Installation Technician to design, install, and educate customers on security systems at homes or small businesses. You’ll assess needs, install equipment, test functionality, and ensure a safe, tidy work site.

This role emphasizes customer service and teamwork in a dynamic setting. Requirements include a High School diploma (trade school is a plus), strong technical aptitude, good communication skills, and a valid driver's license.