Smart Home Security Installer

ADT Security Services; Bartlett (TN); On-site; USD 28,000 - 51,000; Full time

Job summary

ADT Security Services seeks a Residential Installation Technician to design, install and educate customers on their security systems. You will determine the optimal equipment with customers and verify operation and signal reception for reliable service.

Responsibilities include testing each component, ensuring safety, maintaining clean sites, and advising on system improvements. This role requires a valid driver's license and a high school diploma, with electronics training a plus.

Qualifications

• Customer-focused and problem-solving mindset.
• Technical aptitude to diagnose and install equipment.
• Clear verbal communication with customers.
• Ability to adapt in changing environments and schedules.
• Valid driver's license is required.
• High School degree or equivalent is required.
• Electronic trade school training is a plus.

Responsibilities

• Work with the customer to determine optimal system and equipment to meet their needs.
• Install and test the operations of all equipment to ensure proper functionality and signal reception required to establish service.
• Evaluate the information provided and work with the customer to provide the best possible solution for their location.
• Identify opportunities to improve the use and functionality of the customers system and provide those recommendations.
• Pursue safety practices to safeguard against injury and damage to property.
• Assure against loss of unused materials, ladders, and tools on a job site or office location.
• Collect all debris, patch any holes, and clean the site, leaving it as nice or in better condition than when started.
• And any other duties needed to help drive our vision, fulfill our mission and abide by our organization’s values.
• You will work in a dynamic, collaborative environment, working closely with customers and coworkers.
• This role involves providing solutions by visiting customers at their homes or businesses.

Skills

Customer focus

Technical aptitude

Strong verbal communication

Thrive under uncertainty

Education

High School degree or equivalent

Electronic Trade School training (plus)

Job description

ADT Security Services seeks a Residential Installation Technician to design, install and educate customers on their security systems. You will determine the optimal equipment with customers and verify operation and signal reception for reliable service.

Responsibilities include testing each component, ensuring safety, maintaining clean sites, and advising on system improvements. This role requires a valid driver's license and a high school diploma, with electronics training a plus.