Residential Security Installation Technician

ADT Security Services; Phoenix, Northern (AZ, KY); Hybrid; USD 42,000 - 58,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Paid vacation

Tuition reimbursement

Employee referrals

Job summary

ADT is seeking a Residential Installation Technician to assess customer needs, design the right security solution, install equipment, and verify operation at homes or small businesses.

You will work closely with customers, ensure safe, reliable system performance, and follow safety practices while delivering high-quality service. A valid driver’s license and a high school diploma are required; electronics trade training is a plus.

Qualifications

• Customer-focused mindset and problem-solving ability.
• Solid technical aptitude and the ability to work with customers.
• Excellent verbal communication and interpersonal skills.
• Ability to thrive in uncertain situations and adapt quickly.
• Valid driver's license and clean driving record.
• High school diploma or equivalent; electronics trade school is a plus.

Responsibilities

• Determine optimal system and equipment with the customer.
• Install and test equipment to ensure proper functionality and signal reception.
• Evaluate information with customer and provide best solution.
• Identify improvements to enhance system usability and value.
• Follow safety practices to protect people and property.
• Leave job site clean and in better condition than started.
• Collaborate with customers and coworkers in a dynamic environment.
• Visit customers at homes or businesses to provide solutions.

Skills

Customer-focused mindset

Technical aptitude

Strong verbal communication

Thrive in uncertainty

Valid driver's license

Education

High School diploma or the equivalent

Electronic trade school training

Job description

ADT is seeking a Residential Installation Technician to assess customer needs, design the right security solution, install equipment, and verify operation at homes or small businesses.

You will work closely with customers, ensure safe, reliable system performance, and follow safety practices while delivering high-quality service. A valid driver’s license and a high school diploma are required; electronics trade training is a plus.