Residential Scheduler - Oshkosh

Clarity Care Inc; Oshkosh (WI); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Competitive Wages

Weekend Shift Premium- $1.00/hr

Health, Dental, Vision, Retirement

Room for advancement

Company Discounts

Paid Training

Paid Time Off(accrues after 1st full月)

Daily Pay

Job summary

Clarity Care Inc. in Oshkosh, WI is seeking a Residential Scheduler to support the daily operations of the scheduling department.

You will assist scheduling staff, direct care staff, and management with telecommunication, data entry, and customer service to ensure accurate member care and staffing alignment. The role involves using Paycom Scheduling Software, creating and updating calendars, and coordinating with teams to meet staffing needs.

Qualifications

• Bachelor’s degree in the listed fields or two years’ experience with elders or persons with disabilities.
• Proficient in Microsoft Office Suite.
• Excellent organizational, time management, and critical thinking skills.

Responsibilities

• Understand Residential Group Homes, their needs and outcomes.
• Utilize Paycom Scheduling Software to create accurate schedules and improve satisfaction.
• Maintain and implement scheduling functions across facilities.
• Establish new hires in training schedules.
• Schedule staff to fill vacancies and meet member needs.

Skills

MS Office

Telecommunication

Data entry

Customer service

Time management

Education

Bachelor’s degree in Human Services / Psychology / Supply Chain Management

Associate’s Degree considered

Tools

Paycom Scheduling Software

Job description

Job Details

Job Details: Level: Experienced, Job Location: Oshkosh Office - Oshkosh, WI 54901, Position Type: Full Time, Salary Range: $20.00 - $20.00 Hourly, Travel Percentage: Negligible, Job Category: Other, Positions with a Purpose: Exceptional People, Extraordinary Care!

Clarity Care is looking for a Residential Scheduler!

As a healthcare organization, we offer careers that can make a difference to people who need your help.

Acrence to people who need your help.

Clarity Care is a nonprofit organization dedicated to supporting individuals with varying abilities so they can lead independent, fulfilling lives within their communities. Guided by a strong mission, vision, and set of core values, we strive to be Wisconsin’s provider of choice for compassionate, high-quality care. We pride ourselves on delivering services with respect, integrity, and a deep commitment to the people we serve. Our team members help empower individuals by offering personalized programs that honor each person’s uniqueness and potential.

The Residential Scheduler supports the day-to-day operation of the scheduling department. They provide support to other scheduling staff, direct care staff, and management in the following functional areas: telecommunication, electronic communication, timecard verification, data entry, customer service, departmental support, and scheduling.

Essential Duties and Responsibilities

• Understand the Residential Group Homes, their Needs and Outcomes.
• Utilize and maintain the Paycom Scheduling Software Program leading to appropriate Member Care, accurate schedules, and increased internal and external customer satisfaction.
• Ensure proper implementation and usage of all Paycom Scheduling functions across Residential facilities, to include future enhancements.
• Establish New Hires in their On the Job training schedules.
• Schedule employees to fill staffing vacancies, meet Member needs and to maintain staffing requirements, i.e., with call‑ins, picked‑up shifts, and arrangement of hours.
• Enter call‑ins in the absentee database.
• Ability to multi-task and ability to work in a fast paced environment with excellent internal and external customer service skills.
• Answer phones and text messages with professionalism and respond appropriately to the needs of our internal and external customers.
• Assist in supporting and sustaining scheduling programs and processes such as: Float program, Minor program, ensuring employee placement satisfaction, maximum utilization of working hours, etc.
• Maintain, process, and update all related calendars to fulfill Member, company, and employee staffing needs.
• Communicate open hours to employees, management staff, and other scheduling staff in efforts to ensure adequate staffing.
• Listen and respond to internal and external customers’ needs and concerns in a professional manner. Work with the Team to politely resolve such.
• Perform typing, data entry, and clerical duties accurately and completely to ensure reliability and accountability.
• Assist with on-call responsibilities for evenings, weekends, and holidays on an established alternating schedule or needed basis.
• Provide reports and assistance to management and other departments as directed.
• Maintain and update hours authorized and Member/employee placements.
• Work cooperatively with other scheduling staff, direct care staff, and management working towards meeting overtime reduction goals.

Extra Bonuses (Yes, this keeps getting better)

• Competitive Wages
• Weekend Shift Premium- $1.00/hr
• Health, Dental, Vision, Retirement Plan and more!
• Room for advancement
• Company Discounts
• Paid Training
• Paid Time Off(accrues after 1st full month)
• Daily Pay

EDUCATION / QUALIFICATIONS

• A Bachelor’s degree in Human Services, Psychology or Supply Chain Management. An Associate’s Degree will be considered. Or, related field with two (2) years’ experience working with elders or persons with disabilities.
• Possess advanced computer and telecommunication skills, with proficiency in Microsoft Office Suite.
• Excellent organizational, time management, and critical thinking skills.
• An energetic, outgoing, detail-oriented person who demonstrates strong written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Must possess a valid WI driver’s license, and ability to meet agency driving standards. Must provide proof of auto insurance.
• Must pass periodic WI Caregiver Background Checks including Department of Justice Criminal Record Checks, and/or that of previous states of residence

Qualifications: EDUCATION/QUALIFICATIONS

• A Bachelor’s degree in Human Services, Psychology or Supply Chain Management. An Associate’s Degree will be considered. Or, related field with two (2) years’ experience working with elders or persons with disabilities
• Possess advanced computer and telecommunication skills, with proficiency in Microsoft Office Suite.
• Excellent organizational, time management, and critical thinking skills.
• An energetic, outgoing, detail-oriented person who demonstrates strong written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.