Activities Coordinator - Oshkosh

Clarity Care Inc; Oshkosh (WI); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive Wages

Health, Dental, Vision

Retirement Plan

Room for advancement

Company Discounts

Paid Training

Paid Time Off

Daily Pay

Job summary

Clarity Care Inc invites applications for the Activities Coordinator role based in Oshkosh, WI. You will oversee Oshkosh Service programming, support participants and staff, and lead the implementation of Chance events.

The position requires coordinating with teams to achieve program objectives in HCBS-compliant settings. The role emphasizes compliance, staff development, risk management, and delivering exceptional customer service across diverse activities.

Qualifications

• Bachelor degree preferred in Human Services or related field; HS diploma considered with relevant experience.
• Three years of direct care and Adult Day Service management experience preferred.
• Proficiency in Microsoft Office (Excel, Outlook, Word).
• Excellent communication and strong organizational skills.
• Must be at least 21 years old.
• Must have a valid Wisconsin driver’s license and meet driving standards; provide auto insurance if required.
• Must pass WI caregiver background check, including DOJ criminal records.

Responsibilities

• Ensure programs operate in compliance with laws, regulations, MCO contracts, and policy.
• Create and implement oversight systems; evaluate monthly metrics and take corrective actions.
• Assess staff development needs and coordinate training resources.
• Monitor safety inspections and address hazards.
• Oversee financial management of Day Service programming with proper record-keeping.
• Monitor vacancy and occupancy to meet goals.
• Ensure HCBS settings compliance and perform self-audits.
• Assist with transporting participants to Day Service events.
• Plan and facilitate events to meet diverse needs and interests.
• Arrange Chance event activities (logistics, food, decorations, staff, volunteers).
• Provide input for long-term sustainability and event ideas.
• Research customer interests and maintain event registrations to ensure cohesive groups.
• Deliver safe, memorable customer service and be prepared for emergencies.

Skills

Excellent communication skills

Strong organizational skills

Customer service oriented

Education

Bachelor Degree in Human Services or similar field

High School Diploma or equivalent with relevant experience

Tools

Microsoft Office

Job description

Job Details

Job Location: Oshkosh Office - Oshkosh, WI 54901

Position Type: Full Time

Positions with a Purpose: Exceptional People, Extraordinary Care! Clarity Care is Looking For You!

As a healthcare organization, we offer careers that can make a difference to people who need your help.

Clarity Care is a nonprofit organization dedicated to supporting individuals with varying abilities so they can lead independent, fulfilling lives within their communities. Guided by a strong mission, vision, and set of core values, we strive to be Wisconsin’s provider of choice for compassionate, high-quality care. We pride ourselves on delivering services with respect, integrity, and a deep commitment to the people we serve. Our team members help empower individuals by offering personalized programs that honor each person’s uniqueness and potential.

The Activities Coordinator oversees our Oshkosh Service programming. They will work as an active team member providing support to participants and staff. They will also lead the implementation of Chance events and assists with the execution of program objectives. They carry out responsibilities in the following functional areas: HCBS compliance, planning, risk management, facilitation, and customer service.

Essential Functions and Desired Outcomes

• Ensure that Clarity Care programs operate in compliance with laws, regulations, managed care organization contractual guidelines, and organizational policy.
• Create and implement effective oversight systems for all programs supervised. Evaluate quality metrics and outcomes achieved by Clarity Care on a monthly basis and undertake corrective actions where findings dictate.
• Assess and evaluate staff development needs and ensure that all such needs are adequately and routinely addressed through utilization of internal and external training and education resources.
• Monitor physical plant and fire safety inspections and ensure all safety hazards are immediately addressed.
• Supervise the financial management affairs of the Day Service programming in a prudent manner with attention to fiscal forecasting, standard accounting principles, sound record keeping, and integrity of consumer accounts and residence funds.
• Monitor vacancy and occupancy levels to achieve goals.
• Ensure full compliance with the Wisconsin Department of Health Services Home and Community Based Services (HCBS) settings rules. Perform self-audits to ensure compliance.
• Assists with transporting program participants to and from the Day Service programming.
• Plans, coordinates, and facilitates events to provide opportunities which are broadly based, meet customer needs, and serve diverse interests and abilities.
• Arranges all Chance event activities to include, but not limited to, logistics, food, beverages, decorations, music, staff, volunteers, photography, and admission.
• Provides input, feedback, and event ideas to create long-term sustainability.
• Researches and consults with customers to determine their interests, suitability of events, and attractiveness of offerings.
• Prepares and maintains registration database for all Chance events.
• Assesses customers’ fit within each event to ensure a cohesive group and mitigate potential conflict.
• Provides a safe, memorable and exceptional customer service experience which exceeds consumer expectations and promotes continued participation.
• Responds promptly and competently in emergency response situations.
• Assists, escorts, and provides physical and other types of assistance needed by customers during events.

Education/Qualifications

• A Bachelor Degree, in a Human Services or Similar Field, is preferred. Experience in Human Services or related field may be considered. A High School Diploma, or equivalent, with requested years of direct care and administration experience will be considered.
• Three years’ experience in direct care services and the administration of Adult Day Service programming caring for persons with disabilities, preferred.
• Proficiency in Microsoft Suite Package, to include Excel, Outlook, Word, etc.
• Excellent communication skills, written and oral, strong organizational skills.
• Must be at least 21 years of age.
• Must possess a valid WI driver’s license (where required), and ability to meet agency driving standards. Must provide proof of auto insurance (where required).
• Must pass a periodic WI Caregiver Background Check including Department of Justice Criminal Record Checks, and/or that of previous states of residence.

Extra Bonuses (Yes, this keeps getting better):

• Competitive Wages
• Health, Dental, Vision, Retirement Plan and more!
• Room for advancement
• Company Discounts
• Paid Training
• Paid Time Off(accrues after 1st full month)
• Daily Pay