Residential Sales Representative - Wilmington

Newcomb and Company; Wilmington (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

Newcomb and Company is hiring for a sales/design coordinator to drive residential HVAC installations from design through completion. You will interact with homeowners, prepare installation layouts, and ensure accurate load calculations.

The role requires coordination with installers and subcontractors, signing contracts, ordering equipment, and keeping projects on schedule. Strong communication and HVAC knowledge are essential for success.

Qualifications

• High school diploma or GED required with relevant training.
• 3–5 years related experience or equivalent training in residential HVAC sales/design.
• Strong communication and listening skills essential.

Responsibilities

• Sell, design, and coordinate residential installations for customers.
• Provide design details including load calculations and installation layouts.
• Obtain signed contracts and manage equipment orders.
• Ensure compliance with local codes and permits where required.
• Coordinate with subs, vendors, and installation teams for on-time completion.
• Manage financial aspects of sales including payments and rebates.

Skills

Active listening

Verbal communication

Written communication

Customer service

Punctuality

Professional phone/e-mail/texting

Windows OS proficiency

HVAC system knowledge

Education

High School Diploma or GED

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

About Us

We are a full-service mechanical contractor providing customers in the commercial, residential, and industrial sectors with innovative, energy-efficient heating and air conditioning services, automation and controls, industrial piping, new construction design and installation, and maintenance and replacement services.

Job Summary

Newcomb and Company

#newcomb

#LI-Onsite

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General Purpose of Job:

Sell, design, and coordinate residential installations for the company.

Essential Duties & Responsibilities

Primary Duties and Responsibilities:

• Operate with a high level of customer service
• Provide design details (including load calculations, installation layouts and designs) for installations
• Obtain signed contracts
• Order all equipment and materials necessary to complete the customer’s order
• Be familiar with local mechanical, electrical and plumbing codes
• Arrange for all permits, sub-contractors and equipment rentals
• Produce installation job package for installation supervisor, mechanic and warehouse personnel
• Schedule installation date with homeowner while confirmation of opening on schedule
• Handle all financial aspects of sales including, down and final payments, rebates, incentives, financing, etc.
• Fundamental understanding of computer operation and software. Familiarity with Microsoft Outlook, Excel and Word strongly recommended.

Qualifications

• Experience: 3-5 years (related experience and or training or equivalent combination of education and experience)
• Education: High School Diploma, GED or equivalent education from Technical schools
• Active listening
• Excellent verbal and written communication skills
• Energetic personality
• Punctual with attendance
• Professional phone, e-mail and text messaging skills
• Proficient with Windows based computers, iPhone, iPad and similar devices
• Understanding of residential based HVAC systems

Physical Demands

• All candidates for this position should be reasonably physically fit and capable of picking up a 60 lb. tool, piece of equipment or piece of material and moving it about either on a jobsite, at a vendor, our warehouse, etc.
• Environmental conditions may range from outdoors to indoors on numerous occasions in which you could be exposed to varying weather conditions.
• While performing the duties of this job, the employee could be exposed to mechanical parts, high, precarious places, fumes or airborne particles.
• Ability to survey building HVAC units for model numbers, serial numbers, and materials to properly maintain the HVAC equipment per manufactures recommendations.
• Ability to climb ladders, be on rooftops, opening roof hatchets, etc.
• Must have valid driver's license.

Equal Opportunity Employer

As a leading provider of mechanicaland electrical construction, facilities services, and energy infrastructure,we offer employess a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and sucess. Equal Oppurtunity Employer/Veterans/Disabled.

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